Oracle
Senior Principal Consultant (Siebel Administrator)
Job Description
Key Responsibilities & Skills:
- Hands-on experience in Siebel installation on both Windows and Linux platforms.
- Experience in Siebel upgrades to latest versions (e.g., IP17 and above).
- Expertise in Siebel Gateway clustering, Multi-Mode AI, and load balancing configurations.
- Strong experience in performance tuning of Siebel Server, AOM, AI, Gateway, Tomcat, etc.
- Troubleshooting experience for EAI component crashes, FDR analysis, and component log analysis.
- System administration activities including configuration of application components and parameters, and resolving component failures.
- Experience in SSO and LDAP integration with Active Directory, including troubleshooting.
- Strong overall troubleshooting and problem-solving skills.
- Automation of routine administrative tasks.
- Preferred experience in WLS/BIP/OAS/OAP installation, upgrades, and integration with Siebel.
- Experience in Disaster Recovery (DR) setup and testing.
- Experience managing Siebel on OCI (or other cloud platforms) is preferred.
- Working knowledge of Siebel OKE architecture/setup and SCM/Upgrade Factory is an added advantage.
- OCI Foundation Certifications
Behavioural & Customer Engagement Expectations:
- Strong troubleshooting mindset with analytical and structured problem-solving approach.
- Ability to independently manage customer interactions and provide regular status updates.
- Experience working directly with customers in migration services or support projects.
- Ability to work across multiple time zones and support global customers.
- Willingness to work in a 24x7 support model, including on-call rotations where required.
- Ability to handle high-pressure situations and production-critical incidents.
- Strong communication skills (written and verbal) with clear documentation practices.
- Collaborative mindset to work with cross-functional teams (DBA, Infra, Network, Security).
Open to travel within India or internationally, based on project and customer requirements.
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