Amazon

Community Engagement Manager, Data Center Community

Posted On

March 13, 2025

Location

Mumbai, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Marketing & PR

Apply By

June 3, 2025

Job Description

AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Amazon is committed to making a positive difference in the regions where we build and operate our global infrastructure. AWS InCommunities launches long-term, innovative programs that will have a lasting impact in the local communities in the vicinity of our AWS infrastructure investments around the world.

Join the Amazon Community Engagement team and support the Community Engagement program for Amazon Infrastructure in Mumbai, India. Liaise with external stakeholders including local community groups and organizations as part of major infrastructure projects. Manage engagement and contribute to Amazon infrastructure expansion by facilitating discussions related to community engagement during planning approvals. Build strong, collaborative relationships with external community stakeholders to understand their needs, build relationships and collaborate on impactful outcomes.

Represent Amazon in local infrastructure communities. Manage the delivery of community programs, events, and initiatives following global standards with a focus on localization. Manage key aspects of community sponsorships including working with organizations to finalize and implement sponsorship details, and determining whether a sponsorship opportunity met success criteria in collaboration with key business partners. Lead community assessment for new sites in the region, identify potential community related risks and develop a community engagement plan to proactively mitigate the risks. Communicate the impact of InCommunities programs internally and externally. Represent Amazon Infrastructure publicly in meetings with internal and external stakeholders.

Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employees’ awareness and involvement in community engagement initiatives. Capture data to demonstrate community engagement’s quantified and qualified impact on Amazon Infrastructure, its employees, and the community, and communicate these values internally and externally.

Key job responsibilities
* Be the main point of contact for the Community Engagement program for Amazon infrastructure business in Mumbai, India.
* Provide vision and strategy for the community engagement initiatives across the region. Manage the development of partnerships with local stakeholders and the planning and delivery of community programs and initiatives with attention to detail and a high bar for quality.
* Work with cross-functional teams including engineering, operations, human resources, legal, public policy, and public relations to deliver results. Interact effectively and provide strategic counsel at all levels of the organization.
* Manage community events and inspire Amazon employees to volunteer and engage through these events.
* Think and communicate clearly including formulating clear points of view on complicated issues and creating concise and well-written narratives to express ideas.
* Identify opportunities and develop creative, effective approaches to difficult challenges. Be prepared to roll up sleeves and get practical work done when required.
* Develop tactics within the region to deliver locally.
* Oversee budget and be responsible for expenditures within your span of control.- 5+ years of professional or military experience
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Community engagement and stakeholder management experience

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