Amazon

Sr. Program Mgr., GTS TC, IN, Global Trade Services

Posted On

July 3, 2025

Location

Mumbai, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Corporate Operations

Apply By

July 22, 2025

Job Description

Amazon’s Global Trade Services (GTS) team is looking for an experienced Trade and Product compliance professional in our IN team. The successful candidate will be part of Amazon’s Global Trade Services (GTS) team and report to the Country GTS manager. Ideal candidate will demonstrate 15 years of relevant experience, details given below.

You will work closely with different functions including legal, public policy, logistics and supply chain, finance, business, and Product and Technology teams to continuously improve our compliance standard and risk management capability.

The ideal candidate would be a self-starter with a subject matter expertise of trade and product regulations, particularly experienced with customs operations with a strong track record of delivering projects that involves coordination across different functions.

The role will help drive and scale our trade and product compliance program through innovative process development, engaging cross-functional teams that span a broad range of stakeholders, including development teams, new business streams, and senior leadership. The candidate will have strong program/project management skills, must have a passion for new challenges, be creative, self-directed, passionate about learning and inventing, and a great team player. In this role, you will drive continuous process improvement, and collaborate effectively to solve problems and develop requirements for new compliance solutions.

Key job responsibilities
Key job responsibilities
1. Apply awareness about Customs and key Partnering government agencies requirements.
2. Develop, implement, enhance, and maintain strategic compliance processes and solutions for managing IN regional trade and product compliances, and driving continuous improvements.
3. Monitor and implement regulatory changes.
4. Create metrics for management reporting.
5. Drive process improvement and compliance implementation projects.
6. Own leadership communications to stakeholder teams and leadership across all levels.
7. Innovate control mechanisms to best meet business goals and compliance requirements.
8. Expertise in Allied regulations of IN.
9. Program and Project management.
10. HSN classification, Valuation, Audits, Cross border regulatory interpretation and advisory.

A day in the life
Routine responsibilities includes:
- Project manage and lead customs and trade compliance processes to assess right HS classifications, Duty rates, Tariff concession exemptions and rebates.
- ⁠Evaluating Free Trade Agreements and offer SME guidance on Country of Origin (COO) Determination, Analysis on eligible parts, RVC validation etc.
- ⁠Engage with Legal, Tax and Public Policy teams to make industry representations through Trade bodies and Associations.
- ⁠Implement required SVB regulations, procedures, valuation and transfer pricing
- ⁠Lead internal and external regulatory audits around Customs and SOX compliance. Document Internal Control Processes (ICP)
- ⁠Review and assess Regulatory changes vide Trade Notices, Customs Circulars and notifications to communicate possible impact to internal stakeholders and leadership.
- ⁠Spearhead customs operations and tracking SLA deliverables of Carriers, CHAs and timely reporting of critical performance metrics to leadership
- ⁠Leverage tech and AI to build efficient compliance workflows around cross border trade, integrate with customs and broker EDIs to provide a real time, transparent and compliant trade data management systems. We will provide internal resources to automate.
- ⁠Enabling business models with applications of Free Trade Zones, Customs bonded warehouses or similar special zones and innovative compliance solutions.
- ⁠Handle matters pertaining to customs litigations, voluntary disclosures etc. Engage with local and global legal teams, represent the company on various trade matters with regulators like Customs, DGFT, DRI, SIIB, Customs Audit Groups etc.
- ⁠(Not Mandatory) Manage Advance Authorisations, EPCG, Export incentives (Duty Scrips, Drawbacks), Other Duty Remission schemes
- ⁠Offer guidance on Make in India and Product Linked Incentive (PLI) schemes to broaden export potentials.
- ⁠Understand US EAR regulations, Global sanctions and manage SCOMET review for export controls on Goods and Intangibles.
- ⁠Solve complex trade compliance problems and offer viable and complaint solutions to drive efficient ‘Cost Out’ strategies for business enablement.
- ⁠Engage on matters relating to other Product and PGA compliances like WPC, ETA, BIS, Import Permits/ Licenses, CDCSO, MoEF, EPR compliances etc.
- ⁠Collaborate with Procurement dept and Legal to onboard vendors and service providers in customs, transportation and international freight (air/ocean)
- ⁠Build SOPs, Processes and Project documents (CRD) to offer a comprehensive Compliance insights to facilitate New Project requirements.
- ⁠Manage Courier Imports and Exports of FOC shipments, Re-Exports, Repair and Returns, Coordinate with overseas suppliers for RMAs, GR waivers with Treasury etc.
- ⁠Drive assessment of AEO tier certifications and building a Centre of excellence to foster culture of compliance.

About the team

The Global Trade Services (GTS) team helps move hundreds of thousands of items each day through borders, obsessing over the import and export compliance requirements for over seventy countries so that our customers, vendors, and sellers can reliably send and receive a broad range of products.
Global Trade Services consists of two operational areas: Trade Compliance and Product Compliance. The teams are based out of Mumbai, Delhi and Bangalore and reports to the Head of GTS in India.
- Bachelor's degree or equivalent
- Knowledge of Microsoft Office products and applications at an advanced level
- Experience developing and implementing of standards, policies and programs or equivalent
- Ideal candidate will demonstrate 15 years of relevant experience in Cross-border Customs Compliance.
- Ability to travel for business needs (domestically and internationally) on short notice.

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