Capgemini

Knowledge Management | 5 To 7 Years | Mumbai

Posted On

Jan. 31, 2025

Location

Mumbai, Maharashtra

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

Feb. 19, 2025

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Builds and deploys endorsed networks and communities of interest (leveraging SharePoint / Yammer/Other KM Platforms).
Collates all product and platform knowledge, client content, scripts for the chatbots creates and supports client needs and projects.
Creates, captures, organizes, and assesses knowledge assets for enterprise use.
Coordinate with cross-functional organizations to align KM strategy with broader organizational learning strategies.
Develops a robust roadmap strategy for implementing knowledge management that builds upon industry best practices and leverages tooling and process advancements.
Builds and drive the culture of knowledge sharing within site overdriven and serves as the advocate for KM initiatives within site operations.
Supports the development and implementation of training on KM processes and tooling.
Evaluates, revises, and continuously improves the KM Framework workflow.

Primary Skills

Develop strategies for long-term, sustainable systems to support the delivery of instruction.
Recommend, implement, and administer methods and procedures to enhance Knowledge Management operations.
Help disseminate information about the organization's knowledge sharing program to internal and external audiences, maintaining communications on knowledge sharing across the organization, participation in orientation and training sessions, and preparation of brochures/presentations.

Secondary Skill

Plan, develop, stand up, support, and promote collaborative tools and techniques such as communities of practice to facilitate sharing of ideas and work among internal teams and external partners.
Must possess a Knowledge Management ecosystem and functionalities knowledge of learning and development policies, programs, and processes.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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