Morgan Stanley

Ops Transformation - Director - Change, Analytics & Strategy

Posted On

Feb. 13, 2025

Location

Mumbai, Maharashtra

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

July 23, 2025

Job Description

We’re seeking someone to join our team as a Director in the Mumbai Operations Transformation team to enable and support the Operations organization in achieving their Automation & Efficiency targets.

The Operations Transformation team is a global group responsible for driving the central automation strategy for Operations. This is an exciting space to be, working with key stakeholders across Operations, Technology, Business & firmwide stakeholders to deliver strategic transformation initiatives for all business areas (ISG, Wealth & Investment Management) and their respective Operations groups.

The team are organized around 4 key pillars:

Discovery, Data & Analytics – provide strategic insights through discovery tools that can support process understanding in preparation for transformation and automation

Solutions – utilise an integrated suite of automation tooling to drive Operations efficiency & create capacity, using a number of new-to-market tools & technologies, including Power BI, Alteryx, UiPath, Dynamics, Power Platform and Generative AI

Governance & Control – ensure that Global Operations achieve the set capacity creation targets for 2025 – balancing the need to automate and scale with the required oversight & adherence to risk policies & frameworks.

Culture & Recognition – create a sizeable cultural shift to recognize & reward a transformation mindset across Global Operations, providing the training, communications & engagement events to support Operations employees on this journey.

The ideal candidate will absorb information quickly, work collaboratively with a global team, and enable the Transformation goals for Global Operations.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Project Management position at Director Level within Change, Analytics & Strategy, which is responsible for developing operating and technology strategies, managing and executing transformation initiatives, leading Agile fleet activities, driving innovation, developing analytics solutions and delivering business outcomes.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley India, we support the Firm’s global businesses, with critical presence across Institutional Securities, Wealth Management and Investment management, as well as in the Firm’s infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there’s ample opportunity to move across the businesses.

Interested in joining a team that’s eager to create, innovate and make an impact on the world?

What you’ll do in the role:

Manage complex processes and/or support significant process management/project efforts.
Lead in process improvement, project management or technology development and testing across multiple teams and/or divisions
Analyze and expose ambiguous, complex issues or non-standard issues, identify risks, root causes and propose future actions, tracking through to resolution
Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations
Build and manage relationships with vendor partners, managing the pipeline of automation opportunities and tracking progress.
Coordinate with global team to manage local events to spread awareness of the various automation tooling platforms.

What you’ll bring to the role:

Front-to-back knowledge of the processes, projects, systems, markets and instruments that influence their team with a comprehensive understanding of job-related operational/compliance policies and procedures
Ability to think commercially, understand the impact of initiatives, risks on the operational budget
Ability to address non-standard issues within area of expertise
Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you
At least 6 years' relevant experience would generally be expected to find the skills required for this role

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

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