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Oracle
Cloud Customer Success Services (Learning & Adoption Services) - Sales Consultant- Mumbai – Job Description
Account and Customer Relationship Management, Sales & Revenue from Enterprise customers
Annual Revenue - Achieve / exceed sales targets.
- Sales strategies - Develops effective and specific account plans for accounts to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive strategy through organization.
- Trusted consultant - Establishes strong relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a strong network and foundation so as to harvest future business opportunities.
- Customer Insights - Actively understand each customer's Oracle technology footprint, strategic growth plans, technology strategy landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
- Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become Customer Success Services – Learning & adoption service’s references.
- Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities on Oracle education & courses. Manage product mix to suit the organizations long term view.
- Work closely with the Operations/delivery team and ensure delivery of the programs on time and effectively
Demand Generation, Pipeline and Opportunity Management
- Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
-. Pipeline partnerships - Leverage support organizations including Marketing, License & Consulting sales, Partners to funnel pipeline into the assigned territory.
- Leverage Oracle solutions - Be proficient in and bring all Oracle Products on offer to bear on sales pursuits
- Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
- Support all Customer Success Services – Learning & adoption services promotions and events in the territory
Sales Excellence
- Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
- Orchestrate resources: deploy appropriate teams to execute winning sales. Create One Oracle University.
-. Utilize best practice sales models.
- Understand Customer Success Services – Learning & adoption services‘s competition and effectively position solutions against them.
- Maintain CRM system with accurate customer and pipeline information.
WORK EXPERIENCE
Should have exposure to business in South East Asian region. Must be a graduate/post graduate with Marketing / Business management, 12+ years of experience in sales of complex enterprise solutions, consulting & implementation in IT/ Solution/Cloud product sales. Demonstrated success with large accounts & transactions and lengthy sales cycles in a fast-paced, consultative and competitive market. Business level English: Fluent in regional language business Level proficiency
Career Level - IC3
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