Oracle
Senior Systems Analyst - OS Support
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important.
Career Level - IC3
Jobs at Mumbai
KPMG
Technology Enablement SAP-SD Execut…
KI Professional
Mumbai, Maharashtra
Last Date: July 23, 2025
Amazon
Cost Manager, Strategic Portfolio M…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 22, 2025
KPMG
Assistant Manager - SAP-Data Mgmt.
KI Professional
Mumbai, Maharashtra
Last Date: July 16, 2025
KPMG
Executive - Cyber Defense
KI Professional
Mumbai, Maharashtra
Last Date: July 23, 2025
Morgan Stanley
Associate - RMG Distribution Intell…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 23, 2025
Amazon
Sr. Solution Architect, Startups
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 22, 2025
Morgan Stanley
FSCAT PE - Senior Associate - Fund …
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 23, 2025
Amazon
Designer (Visual Designer), Amazon …
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 29, 2025
Morgan Stanley
Software Engineer - Parametric
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 23, 2025
KPMG
Assistant Manager - SAP-FI
KI Professional
Mumbai, Maharashtra
Last Date: July 23, 2025
KPMG
Power BI Developer - Consultant
KI Professional
Mumbai, Maharashtra
Last Date: July 23, 2025
KPMG
Technology Consulting-TE SAP-BTP Se…
KI Professional
Mumbai, Maharashtra
Last Date: July 16, 2025
More Jobs at Oracle
Oracle
Contracts Administrator
Professional
Bengaluru, Karnataka
Last Date: Dec. 21, 2025
Oracle
OCI Engineer with Fusion Data Intel…
Professional
Mumbai, Maharashtra
Last Date: July 22, 2025
Oracle
Oracle Fusion Expert - ERP/SCM/HCM …
Professional
Bengaluru, Karnataka
Last Date: Aug. 25, 2025
Oracle
Lift Implementation Expert - Databa…
Professional
Bengaluru, Karnataka
Last Date: Dec. 31, 2025
Oracle
Solution Specialist - Cloud Native …
Professional
Bengaluru, Karnataka
Last Date: Sept. 27, 2025
Oracle
Software Development Manager
Professional
Bengaluru, Karnataka
Last Date: Dec. 28, 2025
Oracle
Master Principal Sales Consultant
Professional
Bengaluru, Karnataka
Last Date: July 22, 2025
Oracle
Customer Success Services - Oracle …
Professional
Bengaluru, Karnataka
Last Date: Oct. 4, 2025
Actively Recruiting Companies at Mumbai, Maharashtra