Oracle
Weblogic Administration
Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important.
Career Level - IC3
Jobs at Mumbai
Amazon
Visual Design Associate, Amazon MX …
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 29, 2025
Morgan Stanley
Java Developer_Director_Software En…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 23, 2025
Morgan Stanley
Associate - BDS (Investment Managem…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: July 23, 2025
KPMG
Senior - Tax Tech & Transformation
KI Professional
Mumbai, Maharashtra
Last Date: July 30, 2025
KPMG
Technology Enablement SAP-CO Assist…
KI Professional
Mumbai, Maharashtra
Last Date: July 23, 2025
KPMG
Tax Technology Tax Tech & Transform…
KI Professional
Mumbai, Maharashtra
Last Date: July 23, 2025
KPMG
Technology Consulting-DT Regtech S…
KI Professional
Mumbai, Maharashtra
Last Date: July 30, 2025
KPMG
Assistant Manager - Treasury Tech
KI Professional
Mumbai, Maharashtra
Last Date: Sept. 30, 2025
KPMG
Executive - Data scientist
KI Professional
Mumbai, Maharashtra
Last Date: July 23, 2025
KPMG
Technology Consulting-TE SAP-Analyt…
KI Professional
Mumbai, Maharashtra
Last Date: July 30, 2025
Oracle
Lead Oracle DBA/Exadata DBA
Professional
Mumbai, Maharashtra
Last Date: Aug. 31, 2025
More Jobs at Oracle
Oracle
Senior Applications Engineer
Professional
Hyderabad, Telangana
Last Date: Dec. 6, 2025
Oracle
Senior Member of Technical Staff - …
Professional
Bengaluru, Karnataka
Last Date: Sept. 17, 2025
Oracle
Contracts Administrator
Professional
Bengaluru, Karnataka
Last Date: Dec. 21, 2025
Oracle
Solutions Architect, Analytics Cust…
Professional
Bengaluru, Karnataka
Last Date: Aug. 11, 2025
Oracle
Oracle Database Administrator (DBA)…
Professional
Bengaluru, Karnataka
Last Date: Oct. 4, 2025
Oracle
Site Reliability Developer 3
Professional
Bengaluru, Karnataka
Last Date: Sept. 29, 2025
Oracle
Director - CSS Learning Adoption & …
Professional
Bengaluru, Karnataka
Last Date: Sept. 24, 2025
Oracle
Principal Business Analyst, DRA SME
Professional
Bengaluru, Karnataka
Last Date: Oct. 21, 2025
Oracle
Customer Service Admin Support A4
Professional
Bengaluru, Karnataka
Last Date: Aug. 1, 2025
Actively Recruiting Companies at Mumbai, Maharashtra