Capgemini
SAN Storage Administration 6 To 9 Years Mumbai Bangalore
Job Description
Job Description
- Expert level knowledge in two of the following areas EMC VNX CLARiiON EMC VMAX DMX VNX VPLEX IBM Flash 8xx NetApp Storage Dell and Hitachi Environment
- Storage SME are responsible for Monitoring Incident and Change
- Must be able to demonstrate excellent troubleshooting and problem solving skills in above
- In depth understanding about SAN fabrics and Host to SAN connectivity
- In depth understanding of NAS Protocols CIFS and NFS
- Follow ITIL processes Incident management Problem management Change management Performance management Capacity management Configuration availability management activities
- Participate in Change release management Plan Implement routine normal complex changes Participate in CAB and TAB Raise change requests where required
- Knowledge about using ticketing system for daily operations Service Center
- Ability to lead escalations within Storage and cross platform
- Participate or lead storage projects independently
- Excellent communications customer service documentation skills oral and written
Primary Skills
- EMC SAN Storage Administration
- EMC VNX
- CLARiiON
- EMC VMAX
- DMX
- VNX
- VPLEX
Secondary Skills
- IBM Flash 8xx
- NetApp Storage
- Dell and Hitachi Environment
- NAS Protocols CIFS and NFS
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