Capgemini
Business Analyst 1
Job Description
Short Description
Interface Design - CAN, Voice user interface designer
Qualifications
Graduate in IT and relevent fields
Job Responsibilities
- Primary Skill: IVR & Conversation AI design
- Secondary Skill: Contact centre Business Analyst / Transformation consultant
- Good to have Skill: English and Spanish language proficiency to phrase system interactions
- Relevant experience: IVR & Contact centre experience design
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