Capgemini
ServiceNow ITSM Developer | 4 to 6 years | Pan India
Job Description
Job Description
- Hands on experience in IT service management process design
- Overarching understanding of ServiceNow Enterprise product suite
- Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions.
- Ability to apply business concepts into a technical solution.
- Web portal development skills, such as HTML, CSS, Angular JS, bootstrap
- Experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, and CMDB
Job Description - Grade Specific
Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. Provides maintenance and support for all system in scope, installs, configures, and tests operating systems, troubleshoots and conducts incident resolution, liaise with other IT teams and 3d party vendors Develops and executes plans for patching, maintains security, backup, and redundancy strategies, Develops capabilities on emerging technologies, defines processes, conducts compliance and quality checks, and identifies opportunities for improvements and efficienciesâ
Skills (competencies)
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