IBM

Ceph L3 Engineer

Posted On

Dec. 9, 2024

Location

Pune, Maharashtra

Experience Level

Professional

Job Type

Permanent

Apply By

Dec. 27, 2024

Job Description

Introduction
The IBM Storage Software team is looking for a Ceph L3 Engineer to join us in Bangalore, India. In this role, you'll be required to have a deep background in Linux storage system administration and development. In this role, you will deliver an outstanding sustaining experience to our Ceph and its layered product support teams and customers. You will be an escalation point for critical customer issues and a mentor across the globe for L2 Support Engineers and partners. As a Ceph L3 Engineer, you will need to have experience with large and complex systems and be able to think creatively, learn new things, and adapt to a constantly changing environment.

Your Role and Responsibilities
Responsibilities:
You will handle the most highly escalated cases by our support/L2 teams to ensure they receive top-level help to provide better customer experience on their most impactful issues.
You will be responsible for providing help to L2 support engineers.
You will be part of Ceph development teams where you must fix customer-reported issues to ensure our customers and partners receive an enterprise-class product.
You will work to exceed customer expectations by providing outstanding sustaining service and ensuring that regular updates are provided to L2 teams.
You will need to understand our customer's and partner's needs and work with product management teams on driving these features and fixes directly into the product.

Required Technical and Professional Expertise

4 - 15 years of industry experience in Web Frontend or Frontend heavy fullstack software development, distributed systems, microservices architecture
Product development experience in Public Cloud and experience of customize deployment on Public Clouds using Templates
Proven knowledge of S/W development process & tools for product development/debugging using JavaScript, TypeScript languages.
GUI development using Functional React components (preferably), Reactjs or Angular, Bootstap, CSS, Asynchronous programming and related frameworks for web application development.
Experience using React hooks, Redux, state management in React and working with REST APIs, JSON/XML/Protobuf data formats.
Product development/usage experience on Linux/Windows operating systems for user level programming and test.
Good understanding of User Experience design and working with UX team on product GUI design and development based on requirements.
Good understanding of Block Storage, Object Storage, Storage NVME, iSCSI/SCSI protocols, Cloud Storage
Proven Storage domain knowledge with hands-on experience on GUI development for storage workflows.
Experience in developing queries and mutations in GraphQL
Experience working with Nodejs, Express server as backend for frontend.
Good problem-solving skills for complex issues with interdependencies across multiple modules
Knowledge and experience in containerisation using Docker, Kubernetes and OCP
Hands-on experience and knowledge of data structures and algorithms
Ability to crisply communicate with stake holders for resolving issues.
Knowledge and hand-on usage of code and defect management tools.
Ability to meticulously plan and detail test executions and identifying dependencies.
Good written/verbal communication skills to report program status crisply and accurately.
Experience working with Global teams.
Good technical leadership skills to mentor new team members.

Preferred Technical and Professional Expertise

Knowledge of Opensource development, and working experience in Opensource projects.
Certifications related to Ceph storage and performance testing are a plus.
Familiarity with cloud platforms (AWS, Azure, GCP) and their storage services.
Experience with container orchestration tools such as Kubernetes.
Knowledge of monitoring tools (Prometheus, Grafana) and logging frameworks.
Ability to work effectively in a collaborative, cross-functional team environment.
Knowledge of AI/ML, exposure to Gen AI

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

About IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Jobs at Pune

IBM

Package Consultant-SAP SCM PP

Professional

Pune, Maharashtra

Ceph L3 Engineer Apply Now

Job Description

Jobs at Pune

More Jobs at IBM

Actively Recruiting Companies at Pune, Maharashtra

Ceph L3 Engineer