Infosys
Senior Product Analyst
Job Description
Responsibilities: • Experience working in Payer, Provider or PBM Organizations • 3+ years in a Product Management environment and collaborating with multiple stakeholders (internal, customer organization, vendors) • Ability to understand applications, systems, processes to enable execution of product and implementation requirements. • Conduct workshops, understand user personas, identify, decompose, groom, and prioritize user stories while eliciting requirements from business partners and clearly identify acceptance criteria, assumptions, risks, and dependencies. • Customer obsession, seeking ways to listen, engage and act for their benefit. • Critical thinking, analysis, and critical thinking skills to address core business problems. • Support user testing and ensure product meets implementation needs. • Track progress and perform demo to relevant internal stakeholders and external product users. • Strong reporting abilities by keeping track of multiple topics/ open questions. • Strong acumen in MS office related tools – PowerPoint, Excel. • Experience working with JIRA, Confluence, Visio. • Aspiring to work in a fast paced and agile environment. • Has a proactive can-do attitude. Educational Requirements Master Of Business Adm.,Master of Science (Technology),Bachelor Of Technology (Integrated),Bachelor Of Science,Bachelor of Engineering Additional Responsibities: None Technical and Professional Requirements: Hands on experience working with • Payer/ Provider/ PBM organizations • Any one payer functions – Product, Member, Provider, Contracting, Claims, Quality, Risk Adjustment, HEDIS • Experience in legacy and web-based systems interfaces, Application Programmable Interfaces (APIs) • Working knowledge of EPIC, FEATURE and User Story writing. • Customer users to understand their pain points and turn these into journey maps, actionable user stories. • Multiple customers conducting analysis and incorporate findings, feedback and insights from customer and business research. • Sound knowledge and experience on Agile. • Experience and desire to work in a Global delivery environment.
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