Virtusa
Service Now
Job Description
Overall 6+ years experience
4+ years of experience on Request workflows within the ServiceNow application.
Must have good exposure to Agile Scrum practices and methodology
ServiceNow certification (CSA,CIS)
Strong Core Java development experience
Demonstrated experience designing and developing process-based solutions
Demonstrated experience documenting user case processes and BPM workflows
Ability to transform Business Requirement into Business Process,
End to End experience of ServiceNow -based application design and implementation
Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action /policy ,
deployment, Integration, SOAP Service implementation in ServiceNow , Integration
Excellent verbal, active listening, and written communications skills along with demonstrated
facilitation skills
Proven analytical and problem solving skill Java Scripting
Java/J2EE Skills
HTML
Angular
API development The job holder is primarily responsible for ServiceNow Development. The primary responsibility includes
managing the teams delivery & support incidents in the areas of various workflows that the application
is comprised of. The role is expected to provide necessary technical support to team to ensure
deliverables confirming to schedules & quality standards. Acts as the teams technical point of contact
for day to day operations and as the technical lead works closely with the business partners to
understand the requirements and translate them to work deliverables from the team members.
Specialists are also primarily responsible to drive process improvements & standardization in the
respective areas to ensure improved quality and efficient services. The specialists are required to support
to Management in delivery planning by technical & process related inputs for schedules, effort estimation
and risk analysis and in identifying emerging technology trends
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