IBM

Spectrum Protect Administrator

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
As Spectrum Protect Administrator you are responsible to provide technical support with high degree of Customer satisfaction by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters. You will need to visit the domestic client's offices / data centers on a daily basis or on an as-needed basis as part of this role
Role and Responsibilities
  • Install and configure, migrate the Spectrum Protect Server Instances and Spectrum Protect Clients.
  • Configure LAN Free and LAN based backups as per customer requirement.
  • Spectrum Protect backup Software system administration for daily Backup Operation service.
  • Configure the Tape Library paths and drive configuration on hosts.
  • Monitor daily Spectrum Protect Schedule backups/Manual backup and analyze failed backups.
  • Periodically audit Spectrum Protect Backup operation at both the DC/DR sites.
  • Analyze backup policies and retention periodically.
  • Periodically run the backed-up data restoration process based on customer's business needs.
  • Daily/Weekly/Monthly/Yearly Backup Operation Report submit to Customer as part of Spectrum Protect system administration task
  • Periodically run Spectrum Protect server and Clients environment health checkup and necessary tuning based on backup/restoration loads.
  • Periodically Install Software Fix-pack/maintenance patch based on Problem/troubleshooting analysis from Spectrum Protect Software PMR Support team.
  • Backup Performance Monitoring for All the Spectrum Protect clients installed and configured in various Application and database servers.
  • Spectrum Protect Server’s Database Monitoring and periodically housekeeping of Spectrum Protect server’s database and logs.
  • Tape Management of Spectrum Protect Clients backup and periodically Tape Library Audit from Spectrum Protect server.


Required Technical and Professional Expertise
  • Install, configure, and migrate Spectrum Protect server instances and client software.
  • Set up and configure LAN Free and LAN-based backup solutions according to customer requirements
  • Administer Spectrum Protect backup software for daily backup operations.
  • Configure tape library paths and drive settings on host systems.
  • Monitor daily Spectrum Protect scheduled backups and manual backups, and analyze any failures
  • Willingness to work in nights shifts or support 24 x 7 Coverage as per the Business needs




Preferred Technical and Professional Expertise
  • Strong analytical and troubleshooting skills.
  • Excellent communication and documentation abilities.
  • Detail-oriented with a proactive approach to problem-solving.
  • Ability to work independently as well as part of a team

About Business Unit
Technology Lifecycle Services (TLS) is our clients' essential mission-critical provider of trusted support and services across infrastructure environments. We support clients' IBM and multi-vendor infrastructure, providing a simple support execution using AI as a delivery backbone across the diverse IT landscape. We enable highly available and secure environments for our clients, ensure their IT goals are achieved with project services, and deepen insights into their environments (including proactive views) with Support Insights while using AI to drive outcomes efficiently. In accomplishing this, we grow our client mindshare, thus growing our market capture, and advance clients hybrid cloud (IBM's mission 1) and AI (IBM's mission 2) journeys.

This group comprises professionals with diverse backgrounds in hardware maintenance, software, network architecture, and security. Our goal is to provide consistent support and execution across our portfolio and simple go-to-market engagement, maximising cross-selling in clients' environments.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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