Added Today : 1991
Expired Today : 62
Amazon
We harness cutting-edge machine learning and forecasting technologies to revolutionize supply-demand matching across diverse workforce planning sectors. Our dynamic, creative environment fosters rapid invention, development, and deployment of scalable solutions that directly enhance Amazon's customer experience.
Amazon's Worldwide Capacity Planning (WWCP) product is transforming workforce prediction, optimization, and scheduling. Our Work Force Optimization Platform continuously processes planning inputs such as unit forecasts, and fulfillment plans from finance, operations, and supply chain teams. It autonomously forecasts contacts, generates headcount plans and Customer Service Associate (CSA) schedules, analyzes supply-demand gaps, and recommends optimal strategies—all without human intervention. This empowers planners to make strategic and tactical decisions in minutes rather than weeks. The system also provides real-time network monitoring and automated issue resolution, minimizing human involvement throughout the process.
WWCP Tech Team is seeking a Senior Product Manager - Tech to join our ranks.
Why you will thrive with us:
- Direct collaboration with managers and engineers across Amazon to develop next-generation customer support products
- Tangible impact on our bottom line and the ability to drive improvements for customers and associates
- Membership in a growing, fast-paced, and energetic team
- Ownership and accountability for the implementation of your work
Join us in shaping the future of workforce planning and customer support technology at Amazon.
Key job responsibilities
- You will collaborate closely with engineering teams, UX researchers, designers, and program managers in an agile environment to bring products to market.
- Your responsibilities will include exploring emerging technologies and their potential impact on Customer Support, advocating for beneficial adoptions.
- You will define innovative, high-quality roadmaps aligned with Customer Service Technology strategy and vision.
- You will craft detailed product requirements and user stories that inform product specifications and architecture for each new offering. These products will bolster Amazon's expanding business while elevating the standard for world-class customer service.- Bachelor's degree
- 5+ years of end to end product delivery experience
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Oracle
Immediate requirement for Senior/Pr…
Professional
Hyderabad, Telangana
Last Date: Dec. 31, 2024
Oracle
Senior Functional Quality Assurance…
Professional
Hyderabad, Telangana
Last Date: April 23, 2025
Oracle
Cloud Engineer/Architect
Professional
Hyderabad, Telangana
Last Date: Jan. 15, 2025
Virtusa
AbInitio Support L3 Engineer
Full Time
Hyderabad, Telangana
Last Date: Dec. 31, 2024
Amazon
Technical Account Manager, ES - APJ…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Jan. 7, 2025
Amazon
FP&A, Prime Video APAC
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Jan. 7, 2025
Amazon
Manager, Risk Management, Brand Pro…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Jan. 7, 2025
Amazon
Software Dev Engineer, Identity
Freshers/Experienced
Hyderabad, Telangana
Last Date: Jan. 7, 2025
Amazon
GAR Billing Operations Management S…
Freshers/Experienced
Pune, Maharashtra
Last Date: Jan. 7, 2025
Amazon
Brand Specialist
Freshers/Experienced
Bangalore, Karnataka
Last Date: Jan. 7, 2025
Amazon
Investigations Specialist I(Risk Sp…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Jan. 7, 2025
Amazon
Principal Software Engineer, Advert…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 7, 2025
Amazon
Support Engineer III, REALM
Freshers/Experienced
Hyderabad, Telangana
Last Date: Jan. 7, 2025
Amazon
Creative Director, Creative Marketi…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: Dec. 24, 2024
Amazon
Senior Software Development Enginee…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Jan. 7, 2025
Amazon
Brand Specialist, AU AVS Select
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Jan. 7, 2025