Amazon

Program Manager, Financial Fraud

Job Description

We are committed to stop bad actors and dis-incentivize abusive seller behavior to ensure we offer trustworthy experience for customers and selling partners. We work to protect customers, selling partner experience, and amazon financials through large scalable solutions.

Financial Fraud team is looking for a program manager to re-shape next level customer
and seller experience on our stores. We expect the leader to design and implement policies, tools, and technology innovations to protect the buying experience while minimizing friction for sellers. The role also requires skills to conduct complex data analysis, drive prioritization and alignment with stakeholders, deal with ambiguity, and influence leaders and stakeholders across organizations at different levels.


Key job responsibilities
* Drive a culture of self-inspection and continuous improvement to define and implement strategies to improve the experience for different seller cohorts
* Co-own key metrics, maintain stakeholder relationships, manage forecasting and tracking, and conduct deep dives to identify process improvement opportunities
*Lead as Operations liaison, driving initiatives to close gaps, identifying opportunities, and launching solutions to improve customer experience
* Identify seller experience pain points within the Financial Fraud processes and partner with product, operations, and compliance teams to enhance the seller experience
*Serve as a key stakeholder, advocate, and representative of the seller perspective across the Financial Fraud vectors
* Communicate effectively, both written and verbal, with audiences of all levels and geographies, including up to Senior leaders
* Continuously raises the bar on the quality of written communications across emails, VoS, MBR/QBR, flashes, and documents by communicating clear messages that foster productive discussions and facilitate alignment on key priorities and investments- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams


Jobs at Hyderabad

Oracle

Principal Hyperion EPM Infra admini…

Professional

Hyderabad, Telangana

View Details

Last Date: Feb. 25, 2025

Virtusa

Python Robot QA

Full Time

Hyderabad, Telangana

View Details

Last Date: March 31, 2025

Oracle

Senior APEX Developer

Professional

Hyderabad, Telangana

View Details

Last Date: June 16, 2025

Virtusa

Java - Senior Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: June 30, 2025

Oracle

Principal Software Developer

Professional

Hyderabad, Telangana

View Details

Last Date: March 29, 2025

Virtusa

Senior QA Engineer

Full Time

Hyderabad, Telangana

View Details

Last Date: March 31, 2025

Virtusa

Principal Architect

Full Time

Hyderabad, Telangana

View Details

Last Date: April 30, 2025

Oracle

Software Development Manager

Professional

Hyderabad, Telangana

View Details

Last Date: March 22, 2025

Virtusa

Pega Systems Architect ( RPA)

Full Time

Hyderabad, Telangana

View Details

Last Date: Oct. 31, 2025

Amazon

IT Application Engineer, Close Syst…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: March 4, 2025

Amazon

Capacity Planner II, Capacity Plann…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: Feb. 25, 2025

KPMG

Technology Consulting-DT IT Audit A…

KI Professional

Hyderabad, Telangana

View Details

Last Date: Feb. 26, 2025




More Jobs at Amazon

Amazon

Senior Product Manager - Tech, Time…

Freshers/Experienced

Gurugram, Haryana

View Details

Last Date: March 4, 2025

Amazon

Software Development Manager, AWS Q…

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: Feb. 25, 2025

Amazon

Sr. Machine Learning Engineer, Amaz…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: Feb. 25, 2025

Amazon

Software Development Engineer, Alex…

Freshers/Experienced

Chennai, Tamil Nadu

View Details

Last Date: Feb. 25, 2025

Amazon

Tech Ops Associate, SMPO

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: Feb. 25, 2025

Amazon

Software Development II, DSP Tech, …

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: Feb. 25, 2025

Amazon

Support Engineer, Appstore Software…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: March 4, 2025

Amazon

Senior Product Manager, Last Mile P…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: March 4, 2025

Amazon

Ads Account Manager, Amazon Adverti…

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: March 4, 2025

Amazon

Team Lead , Amazon Last Mile- Team …

Freshers/Experienced

Ahmedabad, Gujarat

View Details

Last Date: Feb. 25, 2025

Amazon

Software Development Engineer , Ope…

Freshers/Experienced

Bangalore, Karnataka

View Details

Last Date: Feb. 25, 2025

Amazon

Sr. Technical Program Manager, WWOS…

Freshers/Experienced

Bengaluru, Karnataka

View Details

Last Date: Feb. 25, 2025