Amazon

Business Analyst, Data Analytics, Global Data Analytics (GDA), Finance Operations

Job Description

The Business Analyst will be a part of the high-visibility, growth-oriented, and dynamic Finance Operations, Global Data & Analytics (GDA) team. The GDA team are seeking an exceptionally talented and deeply focused Business Analyst who can build reporting objects, and uses analytics to influence business outcomes. The role will develop analytical solutions that empower one of the world’s largest Account Payables team to operate at scale, and resolve process defects. The role will navigate ambiguity to rapidly build their knowledge of Amazon’s “Order to Cash” and “Procure to Pay” processes (and their accompanying data sets) to become a trusted analytics partner for our 2,000+ business partners across Finance Operations Head Quarters and Service Centers.

Key job responsibilities
- Business partner with Accounts Payables leaders across Service Centers and Head Quarter locations to identify, plan and execute on analytical opportunities that enable identification and reduction of transactional defects and work drivers, goal performance measurements, new business expansion health metrics, and operational analysis.
- Proactively perform advanced analytics and financial analysis that support the business prioritise work, identify anomalies, and improve business process.
- Own the Customer Experience roadmap including vendor contacts, negative response rates and more.
- Use of Tableau/QuickSight/SQL to deliver valuable insights, and invent and simplify.
- Business partner with stakeholders to align, document, and govern metric definitions.
- Participate in cross-team knowledge sharing.
- Creating queries and reporting on-demand.

A day in the life
The Business Analyst will be in charge of building high-performing analytics products relying on SQL, Excel and Tableau / QuickSight. The role will business partner across global Finance Operations to become an expert in core business processes, and will work backwards to enhance metric governance, identify and action analytical opportunities, and leverage data to build compelling business cases that influence our operations. SQL skills (Intermediate / Expert level) is a must to deliver on Job 1 in this role.

About the team
Global Data Analytics (GDA) is in charge of all the Finance Operations reporting across Amazon's businesses and geographies. GDA's mission is to be trusted and business-focused analytics partners, providing timely data, analytics, and insights across Service Centers (SCs) and global functions. We are custodians of data and metrics definitions. We apply science methods to large-scale transactional processes. Our vision is to empower the world’s largest Accounts Receivable (AR) and Payable (AP) departments to deliver large scale business outcomes through advanced data capabilities and real time, actionable insights. - 1+ years of tax, finance or a related analytical field experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience with SQL or ETL


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