Amazon

Sr. Product Manager-Technical, External Systems Integration

Job Description


Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused on building system integration focused solutions that enable our business customers to get their systems integrated with Amazon. The needs of these business customers and alliances are different from those of the traditional Amazon customer, so we are reinventing everything from their connectivity to Amazon to how we display our selection, price our products, provide the right customer experience and offer unparalleled customer support.

Our team owns the product and technology for many exciting and complicated products like e-procurement systems integrations, Punchout, Electronic Invoicing, Business APIs and 'Amazon as a Customer'. Within this space, we are looking for a product owner with proven experiences in thought leadership, product management, and detailed execution to define, lead, and develop a suite of integration focused products to provide an unrivaled customer experience for businesses using Amazon.com. These businesses range from small businesses to large enterprises.

From Day 1, PMs are given ownership of large products, the autonomy to think strategically and make data-driven decisions and the ability to drive significant impact to the customer experience and the business. Over their careers, PMs will be exposed to multiple businesses and products, and pushed to grow into senior level managers who independently run large business segments and organizations.If you’re entrepreneurial, and want to innovate, build, and own transformative products and features, join us in making history.

Specifically this product manager will:
1. Define a multi-year vision and strategy to meet system integration needs of businesses of all shapes and sizes.
2. Manage key aspects of integration experience – ranging from punch-out, electronic ordering, eInvoicing, and liaison with operations and technology teams to drive improvements.
3. Own business requirements, participate in sprint planning meetings and deliver on the road map for process, and technology initiatives.
4. Use business analytics and voice of the customer feedback to provide insight to all relevant product/project stakeholders to create and drive change to improve the customer experience.
5. Identify opportunities to develop and drive solutions to scale through automation and self-service.
6. Evangelize business integration vision among multiple Amazon teams and influence them to deliver business specific capabilities.
7. Engage with our international teams to serve as thought-leader as we investigate opportunities to expand our offering world-wide.


- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning


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