Amazon

Quality Assurance Manager, Seller Fulfillment Services

Posted On

July 7, 2025

Location

Hyderabad, Telangana

Experience Level

Freshers/Experienced

Job Type

Systems, Quality, & Security Engineering

Apply By

July 29, 2025

Job Description

Amazon has reinvented how hundreds of millions of people shop online – providing Customers with the opportunity to find and discover virtually anything they want to buy and providing over 2 million Sellers with a platform to sell and deliver products to customers worldwide. The Marketplace business exceeds 40% of the total Amazon.com sales, and each year, tens of thousands of businesses join the marketplace adding millions of new products. Amazon's Seller Fulfillment Services organization drives the Selling-On Amazon business, and develops solutions that enable sellers to manage their e-commerce business on Amazon and ship their products to customers. True to Amazon’s tenets, customer and seller obsession are always at the forefront of our decisions. We innovate and design our services and tools with a focus on customer and seller experience, followed by our focus on technology and worldwide scaling.

We are seeking a Quality Assurance Manager to work with us to build a second Quality Assurance team in our Hyderabad location. This org brings interesting challenges, a positive team atmosphere, and a commitment to growth. You will have the opportunity to grow a team as an extension of the existing QA team, working both with new hires and established team members while also partnering with North America QA counterparts. The problem space we work in is technically challenging, and you will manage a team that delivers both automated and manual QA value.

The successful Quality Assurance Manager will be obsessed with quality improvement, experienced and highly committed to creating world class automation for regression and feature testing, able to develop and drive a high-level test strategy, as well as take a hands-on approach to implementing that strategy. You will lead a team that will develop test strategies, automation, and execute on testing. In this role, you'll have the opportunity to improve quality processes already in place and drive change with the larger Quality Assurance team. The ideal candidate will have experience with management and be excited about contributing to the success of the team and products.

Responsibilities
- Work with business and development teams to understand product vision and requirements
- Train and develop your team
- Oversee the development and execution of test plans and monitoring and reporting on test execution
- Work with a team of quality engineering professionals to ensure the highest quality product delivery

Come and see for yourself why our team and org are a great place to succeed, grow, and have fun!

Key job responsibilities
Responsibilities
- Work with business and development teams to understand product vision and requirements
- Train and develop your team
- Oversee the development and execution of test plans and monitoring and reporting on test execution
- Work with a team of quality engineering professionals to ensure the highest quality product delivery

A day in the life
As a Quality Assurance Manager, your could range from having 1:1s with team members, meeting with stakeholders, mentoring and growing your team, or reviewing test plans. Our internal stakeholders operate across North America and China primarily, and are collaborative partners that will look forward to meeting with you and your team. You'll participate in our retrospective process, identifying key challenges. Our customers are both 3rd party sellers that use Amazon to build their business, as well as end customers that buy on Amazon.

About the team
The Seller Fulfillment Services QA team's goal is to deliver quality products. The organization we support partners closely with QA. This team will span managing employees located in Hyderabad and Chennai, and will report to the senior QAM in North America. This team values growth, delivering results, and has a collaborative atmosphere where each team member has opportunities to grow and learn. - 5+ years of quality assurance engineering experience
- 1+ years of quality assurance teams management experience
- Experience managing manual testers
- Experience identifying and reviewing test plans, test cases and testing results with a strong QA background

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