Amazon

Program Manager II - Special Projects, Buyer Abuse

Posted On

July 18, 2025

Location

Hyderabad, Telangana

Experience Level

Freshers/Experienced

Job Type

Project/Program/Product Management--Non-Tech

Apply By

Aug. 26, 2025

Job Description

We are seeking an exceptional Program Manager to spearhead critical & special initiatives focused on organizational health and investigator effectiveness. In this dynamic role as individual contributor, you will orchestrate comprehensive cross-functional programs that drive transformational change across our organization. The position demands a strategic mindset to design and implement initiatives spanning talent development, recruitment optimization, and employee engagement while fostering a culture of continuous improvement and innovation. Working in partnership with global and local stakeholders, you will shape and scale programs that enhance the complete employee lifecycle - from refined onboarding processes through sustained professional development and engagement strategies. Critical to success will be your ability to champion employee recognition, drive cultural transformation, and coordinate strategic communications while advancing community engagement and sustainability efforts. The role encompasses development of sophisticated retention strategies and early warning systems, complemented by close partnership with leadership teams to advocate for employee needs. This role presents an extraordinary opportunity for a passionate leader to shape organizational excellence while driving measurable business impact through people-centric initiatives.

Key job responsibilities
• Strategy & Program Design: Develop and execute the annual Employee Experience strategy aligned with organizational goals, driving workplace satisfaction, engagement, and a strong sense of community. Own and deliver high-impact programs including Townhalls, Connection Sentiment Detection (CSD), Focus Group Discussions, Engagement Surveys, Onboarding Experiences, and Community-building Events
• DEI: Coordinating and implementing DEI strategies, facilitating inclusive workplace practices, and serving as a bridge between leadership and employees on DEI-related matters
• Branding & Communications: Champion internal branding efforts through newsletters, campaigns, and creative storytelling that spotlight culture, values, and employee voices
• Insights & Data-Driven Decision Making: Leverage qualitative and quantitative data to assess organizational health, retention strategies, track program impact, and provide actionable insights to leadership
• Learning & Career Development: Partner with stakeholders to launch and promote micro-learning platforms, capability-building workshops, and career growth resources tailored to organization
• Process Knowledge Adherence: Maintain a deep understanding and strict compliance with established procedures, workflows, and best practices
• Tooling & Simplification: Identify tooling enhancements and automation/simplification opportunities within the people practice space
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements

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