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Amazon
Amazon’s Surface Transportation Operations team is seeking a highly skilled and motivated Supply Chain Manager to assist in the management of daily freight movements flowing into and out of our EU/NA fulfillment centers and our associated fulfillment network.
People Manager role handing about 150 HC in a 24 X 7 shift Operations at HYD office (work from office only). The role involves managing daily Service Levels, driving KPI’s apart from driving continuous improvement process and cost initiatives in the network.
An ideal candidate should have a background in Supply chain/ transportation and excellent program management skills. He/she should have the ability to pull and analyze data with ease, drive process improvements, standardize our processes and eliminate the root cause of defects within the current systems. This job will require exceptional communication skills while having the ability to work independently in an ambiguous environment. The business operates within 24*7 shifts as well and hence the candidate should be flexible to adopt for day and night shifts/weekoffs.
Key job responsibilities
Responsibilities include, but are not limited to:
- Continual, tactical communication with external customers (Carriers, Vendors/Suppliers) and internal customers ( Finance, Tech, Fulfillment Centers)
- Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed
- Develop Key performance metrics to assist with driving business results.
- Lead initiatives to re-engineer business processes, and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations.
- Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data.
- Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions.
- Work within various time constraints to meet critical business needs.
- Excellent communication, both verbal and written as you will be required to create a narrative outlining your weekly findings and the variances to goals, and present these finding in a review forum.
- Propose improvements to our software and other tools for ease of use as well as efficacy.
A day in the life
About the team
- Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
- 5+ years of experience in program management, logistics, operations, supply chain, or transportation
- Experience leading cross-functional programs
- Experience with data mining and data analysis
- Experience with advanced Microsoft Excel
- Experience with analytical tools such as SQL, Tableau or Microsoft Access
- Knowledge of Lean and Six Sigma methodologies
- Having work experience of 5+ years in people management will be preferred.
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