Amazon

Escalation Specialist, Escalation Specialist

Posted On

Nov. 13, 2025

Location

Hyderabad, Telangana

Experience Level

Freshers/Experienced

Job Type

Facilities, Maintenance, & Real Estate

Apply By

Dec. 2, 2025

Job Description

Taking care of overall Facility (Engineering and Controls) & Admin activities.
. Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems.
. Experience identifying, maintaining, troubleshooting, at field level I/O’s and network components, modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components.
. Knowledge in Sortation systems and ASRS(Automated Storage and Retrieval Systems) will be added advantage.
· Daily, Weekly, Monthly technical check per PPM schedule.
· Attending TT calls for corrective maintenance, service and repair works
· Co-ordinate with vendor for systems under warranty/AMC.
· Energy consumption reading
· DG maintenance.
· Maintain and troubleshoot all conveyor systems, electrical and mechanical
· Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material.
· Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components-- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6.
· Dedicated to supporting production by working in a safe, customer focused manner.
· Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts
· Fire Alarm & Fire extinguishers regular checks.
· Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters.
· Attending regular Electrical works
· Height work, hot work permit to issue.
· Minor Civil & Plumbing Corrective maintenance calls.
· Provide daily reports on TT closures & open cases & RCA.
· Tools inventory update.
· PPM schedule maintenance.
· Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal.
Handling agency staff & overall shift.

“Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age”- Bachelor's degree, or Advanced technical degree

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