Amazon

Account Health Support Specialist - Turkish & English, Account Health Support

Posted On

Feb. 5, 2026

Location

Hyderabad, Telangana

Experience Level

Freshers/Experienced

Job Type

Sales, Advertising, & Account Management

Apply By

Feb. 24, 2026

Job Description

Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within the Account Health Support team acts as the primary interface between Amazon and our business partners. We obsess over providing world class support to Sellers selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers.

Position Description: Account Health Support Specialist LOCATION Hyderabad, India LANGUAGE REQUIREMENTS Turkish & English SHIFT REQUIREMENTS Sun-Sat Amazon is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Account Health Support team in Hyderabad. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. All candidates will be analytical and capable of succeeding in a fast-paced team environment.

The Account Health Support Specialist acts as the primary interface between Amazon and our business partners. The Account Health Support Specialist will be responsible for providing timely and accurate operational support to Sellers selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A Account Health Support Specialist is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

The Account Health Support Specialist position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate complex transactions. The Account Health Support Specialist will be required to engage in frequent written and verbal communication. They also will be required to contact business partners by phone.- Candidate must have B.A/M.A in Turkish from recognized university.
- Business proficient fluency in both written and verbal English and Turkish languages.
- Strong investigation skills to find root cause of metric issues and the ability to provide viable solutions for Sellers.
- Awareness of how your direct actions impact the buyer experience and Amazon’s potential for bad debt. Flexibility to work various shifts, including working one weekend day or alternative start-end times
- Experience with Microsoft Office, including Outlook, Word, and Excel Ability to compose a grammatically correct, concise and accurate written and verbal response.
- Embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
- Demonstrated ability to deal with ambiguity Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
- Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Jobs at Hyderabad

Amazon

Case Mgr, US-PR [S]

Freshers/Experienced

Hyderabad, Telangana

Account Health Support Specialist - Turkish & English, Account Health Support Apply Now

Job Description

Jobs at Hyderabad

More Jobs at Amazon

Actively Recruiting Companies at Hyderabad, Telangana

Account Health Support Specialist - Turkish & English, Account Health Support