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Oracle
Oracle Cloud Operations are looking self-motivated individual contributors and diverse team players capable of working as part of our global team.
As the Oracle SaaS Infrastructure Operations engineer, you will be providing Infrastructure support for our SaaS Application running on the SaaS@Customer and OCI Platforms. You are able to work autonomously with attention to all details involved and following standard operating procedures and agreed time frames to execute. Encouraged to continually improve current processes, and introduce automation with the aim towards simplification and maximizing service up-time.
Act as technical liaison for our technical teams. champion standardization, innovate to simplify, increase efficiency while driving down cost. Ensure that the team are delivering quality services and that all SLAs are being met. You will need to understand all aspects of the equipment you support and provide a professional and customer focused service.
Candidates should have:
- Degree level education in one of the following disciplines:
Computer Science / Management Information Systems/Science / Engineering / Mathematics / Physics / Chemistry
- Be able Demonstrate relevant Industry experience of at least 5 years.
- Excellent System Admin skills in Linux/Unix including commands and shell scripting. OEL/Redhat preferred.
- Strong analytical/troubleshooting skills supporting the OS, Storage and Hardware for Applications platforms and Database
- Some NAS and/or SAN Storage administration experience
- Outstanding understanding of fundamental Network concepts (e.g. Routing, DNS, Firewalls)
- Excellent oral and written communication skills
- The ability to work both independently and with members of a global team without close supervision
- Experience in supporting cloud-base infrastructure (e.g. Oracle OCI Platform)
- Terraform, Kubernetes, Ansible, Puppet, and other automation skills are a plus
A minimum of 3 years experience and advanced skills in several of the areas listed below:
Core OS Services: SSH, SFTP, NFS, DNS, DHCP, LDAP,
Scripting in Python or bash
Proficient managing Virtualization technology, Xen preferred
Supporting X86 based technology including fundamental hardware triage skills. Understanding Monitoring and diagnostics to maintain equipment health and reacting appropriately
Using Change Control tools to manage the site-service workflow
Exposure to Exadata or RAC desirable
Key filesystem concepts – Ext, NFS, HW RAID and SCSI
Experience of performance monitoring and capacity management
Essentia awareness of operations in a secure environment
Backup/Restore operations.
Detailed Description and Job Requirements:
Define, design, and implement network communications and solutions within a fast-paced, leading-edge database/applications company.
Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.
Job duties are multifaceted and complex utilizing independent judgment. May have project lead role.
5 years of related experience in a medium to large network distributed and computing environment.
BS in Computer Science or related field.
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