Oracle

Oracle Fusion Expert - ERP/SCM/HCM - SUPP

Job Description

Design, develop, troubleshoot and Position Overview:

Position is for a Techno-functional Support Professional, preferably with some implementation background in Oracle Cloud HCM/Financial/SCM Applications.

Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.

 

Education & Experience:

BE, BTech, MCA , CA or equivalent preferred. Other qualifications with adequate experience may be considered.

5+ years relevant working experience

 

##Functional/Technical Knowledge & Skills:

Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities:

We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L2 or L3 level support; and/or having equivalent knowledge.

 

We expect candidate to have:

1. Strong business processes knowledge and concepts.

2. Implementation/Support experience on either of the area -

a) ERP - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA or

b) HCM - Core HR, Benefits, Absence, T&L, Payroll, Compensation, Talent Management or

c) SCM - Inventory, OM, Procurement

Candidate must have hands on experience minimum in any of the 5 modules on the above pillars.

3. Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle Cloud Financials.

4. Technically Strong with Expert Skills in SQL, PLSQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows, ADF Faces, BI Extract for FTP, Payment Integration and Personalization.

5. Strong problem solving skills.

6. Strong Customer interactions and service orientation so you can understand customer’s critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.

7. Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.

8. Good team player so you leverage each other’s strengths. We will be engaged in collaboration with peers within/across the teams often.

9. Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis.

10. High flexibility so you remain agile in a fast changing business and organizational environment.

11. Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.

 

# Personal Attributes:

1. Self-driven and result oriented

2. Strong problem solving/analytical skills

3. Strong customer support and relation skills

4. Effective communication (verbal and written)

5. Focus on relationships (internal and external)

6. Strong willingness to learn new things and share them with others

7. Influencing/negotiating

8. Teammate

9. Customer focused

10. Confident and decisive

11. Values Expertise (maintaining professional expertise in own discipline)

12. Enthusiasm

13. Flexibility

14. Organizational skills

15. Values and enjoys coaching/knowledge transfer ability

16. Values and enjoys teaching technical courses

 

Note:

Shift working is mandatory. Candidate should be open to work in evening and night shifts on rotation basis.

Career Level - IC3


Jobs at Hyderabad

Oracle

Senior Quality Assurance Engineer

Professional

Hyderabad, Telangana

View Details

Last Date: March 24, 2025

Virtusa

Java Aws Developer

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2024

Virtusa

Senior Software Engineer

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2024

Virtusa

Senior Data Engineer

Full Time

Hyderabad, Telangana

View Details

Last Date: Jan. 15, 2025

Virtusa

AEM Architect (Customer Facing)

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2024

IBM

Application Developer: SAP Enterpri…

Professional

Hyderabad, Telangana

View Details

Last Date: Jan. 3, 2025

Amazon

FinOps Specialist - AR, AWS Portal …

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: Jan. 7, 2025

Google

Senior Program Manager I, Google Cl…

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: Dec. 26, 2024

Virtusa

OpenText Content Server

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2024

Virtusa

GCP DevOps

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2024

Amazon

Sr. Software Development Engineer, …

Freshers/Experienced

Hyderabad, Telangana

View Details

Last Date: Dec. 24, 2024

Virtusa

Pega CSSA Lead

Full Time

Hyderabad, Telangana

View Details

Last Date: Dec. 31, 2024




More Jobs at Oracle

Oracle

Software Developer 2

Professional

Bengaluru, Karnataka

View Details

Last Date: March 24, 2025

Oracle

Principal Software Engineer - Java,…

Professional

Pune, Maharashtra

View Details

Last Date: May 10, 2025

Oracle

Technical Account Representative (T…

Professional

Bengaluru, Karnataka

View Details

Last Date: June 2, 2025

Oracle

Senior Software Developer

Professional

Bengaluru, Karnataka

View Details

Last Date: March 23, 2025

Oracle

Revenue Analyst

Professional

Bengaluru, Karnataka

View Details

Last Date: June 10, 2025

Oracle

Senior QA Analyst-ProdDev

Professional

Hyderabad, Telangana

View Details

Last Date: Jan. 15, 2025

Oracle

Software Developer 4

Professional

Bengaluru, Karnataka

View Details

Last Date: May 7, 2025

Oracle

Senior Technical Analyst - EBS Fina…

Professional

Bengaluru, Karnataka

View Details

Last Date: April 20, 2025

Oracle

Applications Developer

Professional

Hyderabad, Telangana

View Details

Last Date: May 26, 2025

Oracle

Senior DevOps Developer

Professional

Mumbai, Maharashtra

View Details

Last Date: March 19, 2025

Oracle

Technical Product Manager, Oracle …

Professional

Bengaluru, Karnataka

View Details

Last Date: May 25, 2025

Oracle

Senior Oracle Fusion SCM Technical …

Professional

Hyderabad, Telangana

View Details

Last Date: May 31, 2025