Oracle

Oracle Cloud Technical SCM/ERP/HCM

Job Description

  • Continuously monitor key business and technical processes using monitoring tools and dashboards.
  • Analyse system alerts, logs, and performance metrics to identify potential issues and bottlenecks.
  • Investigate and troubleshoot process failures, escalating incidents as needed.
  • Collaborate with Functional, support, and engineering teams to implement solutions that enhance system reliability.
  • Establish and maintain incident response protocols for rapid issue resolution.
  • Identify opportunities to improve monitoring capabilities, alerting mechanisms, and automated issue resolution.
  • Implement automated monitoring scripts and reports to enhance system visibility.
  • Work with development teams to integrate monitoring best practices into new and existing applications.
  • Work closely with cross-functional teams including Functional, DevOps, support, and business stakeholders.
  • Maintain comprehensive documentation on monitoring setups, troubleshooting guides, and process workflows.

Career Level - IC2


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