TCS

CoE Service Architect - ServiceNow

Posted On

Jan. 15, 2024

Location

Hyderabad, Telangana

Experience Level

7 - 10 Years

Job Type

Permanent

Apply By

July 31, 2024

Job Description

TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.

The customer - LSEG (London Stock exchange group) is a leading global financial markets infrastructure and data group, also they are dedicated partners with a deep commitment to excellence, delivering value for their customers. They are leaders in data and analytics, risk, collateral and processing solutions, capital formation and trade execution. With them you get the level of influence and opportunity that you’d have at a startup, combined with the large-scale impact of working at a global company

LSEG is a global organization spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, this is a place where everyone can grow, develop, and fulfil your potential with purposeful careers.

Role: CoE Service Architect - ServiceNow

Desired Experience Range: 7+ years’

Location of Requirement: Hyderabad

Must-Have:

•Proven experience as a ServiceNow Architect, with a minimum of 3 years of hands-on involvement in ServiceNow implementations and custom application development.

•In-depth knowledge of ServiceNow architecture, including Service Portal, Service Catalog, and related modules.

•+7 years’ experience of Service Management architecture.

•Proficiency in JavaScript for ServiceNow development.

•Excellent analytical and problem-solving skills to design effective solutions for complex business requirements.

•Solid project management skills, capable of prioritizing and managing tasks efficiently.

•Excellent communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.

Good to Have:

•Have a degree in a Computer Science, Engineering, or similar technical discipline – desirable but not essential OR equivalent work experience.

•ServiceNow certifications, such as Certified System Administrator (CSA) and Certified Implementation Specialist (CIS), are a plus.

•Experience in other IT Service Management tools or enterprise platforms will be advantageous.

Detailed Responsibilities:

Architecture and Solution Design:

•Design and architect end-to-end solutions based on business requirements.

•Create technical specifications, integration points, and data mapping documentation.

•Ensure compliance with best practices and industry standards.

Experience and Project Management:

•Successfully deliver ServiceNow projects in a lead role.

•Collaborate with project managers and team members to manage project timelines.

•Handle multiple projects simultaneously and adapt to changing priorities.

Custom Applications Development:

•Develop custom applications, workflows, and automation within the ServiceNow platform.

•Implement enhancements to existing applications.

•Troubleshoot and resolve complex issues related to custom applications.

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