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Virtusa
This role is focused on certificate discovery and automation. Additional focus will be on operational support for the Venafi Platform application. Daily operations support includes system checks, maintenance, end-user support, and problem resolution. Project work may also be assigned, based on the client's needs. Daily operations support requires interactions with Subject Matter Experts, as well as end-users at a variety of levels within the client organization. This team assists with registration of digital signatures and support. This team supports global sites and services making excellent written and verbal communication skills of high importance.
Reading / research of Venafi service
Research ideas on discovery and certificate placement
Analyze certificate discoveries and determine placement
Determine who certificate owners are
Looking for automation opportunities
Accept new customer requests and add them in Venafi.
Review certificate requests and approve or reject.
Review revocation requests and approve or reject.
Consult with customers regarding certificate needs.
Private versus Public
Which Entrust template is required
Assist customer with certificate installation on various platforms
Scan Venafi for duplicate Common Names to reduce Venafi license count.
Process Entrust Code signing certificate requests in the Entrust portal.
Add new domains and renew existing domains with Entrust.
Monitor Venafi for error events and resolve or escalate to Tier 3.
Monthly report to find Venafi policies that do not have assigned FIM groups.
Monitor the Entrust license totals and alert Tier 3 when they are low.
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