Virtusa
AWS Connect
Job Description
At least 5+ years of AWS cloud experience.
Must have experience in working and implementing Amazon Connect Agent Workspace for contact centres.
Must have experience in Customize Amazon Connect Agent Workspace, integrate with 3rd party applications and design Agent workflows Guides
Experience in building conversational interfaces for applications using voice and text leveraging Lex service.
Should have knowledge on Natural language processing (NLP) is mandatory.
Should be capable of writing Cloud formation templates.
Experience developing solutions and passion for getting hands dirty with code/scripting Lambdas using python
Should have experience in working with Azuredevops Git hub.
Mandatory Skills
AWS connect, Amazon Connect Agent Workspace , Python , Amazon LEX, Lambda Integration, Lambda, Step Functions, S3, Dynamo DB, Cloud Watch, Cloud Formation, IAM, Cloud Front.
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