Virtusa
Technical Business Analyst
Job Description
JOB SUMMARY:
The job is to go through the backlogged production incidents, analyse them and share the report with the development team to fix.
ESSENTIAL RESPONSIBILITIES:
Analyse the backlogged production incidents and share the report with the development team to fix.
Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design.
Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.
Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
EDUCATION:
Bachelor's Degree in Business Administration, Business Management, Information Systems, or related field
EXPERIENCE:
Required
4 - 8 years in IT
Should support in second/evening shift and also in night/graveyard shift.
Preferred
Should have experience worked in Pega applications
3 - 8 years in the US Health Insurance Industry
Claims, clinical & Provider area within healthcare domain
SKILLS
Analytical and Problem-Solving skills.
Communication Skills
SQL Knowledge
Agile Methodology
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