Amazon

Content Assistant, Kindle Content Quality Ops-VAR

Posted On

April 16, 2024

Location

Chennai, Tamil Nadu

Experience Level

Freshers/Experienced

Job Type

Editorial, Writing, & Content Management

Apply By

July 9, 2024

Job Description

Job summary
Responsibilities: - The Primary responsibility of the role is to perform quality checks on web pages and digital content for the e-book reader.
- The associate needs to perform e-book conversion and would need to have working knowledge of HTML and CSS.

- The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools.
- The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. He/she has to follow editing SOP to spot/catch errors in the content.
- The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. He/she will need to use software tools for quality audit, content editing and data capture.
- The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.
- The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.
- The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.
- The role is an individual contributor role.
- The role requires a graduate degree with exposure to MS office and comfort with numbers.
- In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

We are open to hiring candidates to work out of one of the following locations:

Chennai, TN, IND- Should be fluent in Marathi language, should be able to read and write
- Bachelor's degree
- Experience with Microsoft Office products and applications

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