Amazon

Sr Digital Marketing Associate, M2+ Prime Video

Posted On

Nov. 20, 2024

Location

Chennai, Tamil Nadu

Experience Level

Freshers/Experienced

Job Type

Editorial, Writing, & Content Management

Apply By

Jan. 28, 2025

Job Description

 The primary responsibility is to execute and audit marketing operations to improve visibility of the content in Amazon Prime Video
 The role will require the candidate to understand the marketing tools and operation workflows
 The operator is expected to continuously learn and update themselves on the new features of the tools and process updates
 Operator should have knowledge and expertise in creating and update process SOPs
 The role will require the candidate to perform content quality, bar raising and publishing of the marketing campaigns involving respective process guidelines and customer experience
 Candidate to have knowledge on operational metrics (KPI)
 Candidate required to have experience with stakeholder communication, escalation management and email management
 Candidate to be an efficient team player and contribute to business by proposing and implementing process improvement projects
 This is an Individual Contributor role, where the candidate is expected to use high judgement skills to review and approve key marketing content with high customer visibility with minimal guidelines
 The role requires a graduate degree with exposure to MS office
 In addition, the associate should have an attention to detail, good communication skills, logical thinking, analytical and proactive approach
 This role requires the candidate to work in night shift (IST time zone) and flexibility to extend support during critical business requirements if any customer facing defects

Key job responsibilities
 Completed under graduation (UG) in any stream
 Willing to operate in night shift (IST time zone)
 Candidate should be familiar with MS Word, Excel and Outlook
 Ability to communicate effectively over call and emails with stakeholder and commit to deliverable timelines
 Perform marketing operations to enhance the visibility of content across digital platforms
 Quickly understand and effectively utilize marketing and operation workflow tools
 Continuously adapt to and learn new features of the marketing programs
 Monitor and be aware of key operations metrics such as productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency Service Level Agreements (SLAs)
 Ensure compliance with these metrics, SLA requirements, QA guidelines, team goals, and personal goals
 Hands-on experience building, launching, and reporting on campaigns using Marketing Automation tools.
 Edit and fix content efficiently, following established Standard Operating Procedures to spot and correct errors.
 Completed under graduation (UG) in any stream
 Willing to operate in night shift (IST time zone)
 Candidate should be familiar with MS Word, Excel and Outlook
 Ability to communicate effectively over call and emails with stakeholder and commit to deliverable timelines
 Perform marketing operations to enhance the visibility of content across digital platforms
 Quickly understand and effectively utilize marketing and operation workflow tools
 Continuously adapt to and learn new features of the marketing programs
 Monitor and be aware of key operations metrics such as productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency Service Level Agreements (SLAs)
 Ensure compliance with these metrics, SLA requirements, QA guidelines, team goals, and personal goals
 Hands-on experience building, launching, and reporting on campaigns using Marketing Automation tools.
 Edit and fix content efficiently, following established Standard Operating Procedures to spot and correct errors.

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