Amazon

Associate, Quality Services, QS, Alexa Tech Support

Posted On

Nov. 10, 2025

Location

Chennai, Tamil Nadu

Experience Level

Freshers/Experienced

Job Type

Operations, IT, & Support Engineering

Apply By

Dec. 2, 2025

Job Description

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

Roles & Responsibilities:

- Gain understanding of the application test procedures and how to use applicable software and tools.

- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed
- Understand any changes in test instructions related to their assigned work
- Follow defined processes to perform assigned work

Key job responsibilities
- Gain understanding of the application test procedures and how to use applicable software and tools.

- Execute test instructions and report test results accurately and promptly.
- Report any deviations observed
- Understand any changes in test instructions related to their assigned work
- Follow defined processes to perform assigned work

About the team
“Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services.

We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc…), Consumer apps and services (Audible, Delivery Apps, etc…), AWS (WorkDocs, Chime etc…), Advertising Engineering (Kindle Special Offer, IMDb TV etc…) and Amazon Video and Studios.- Bachelor's degree
- Knowledge of QA methodology and tools

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