IBM

Procurement Professional

Job Description

Introduction
At IBM, work is more than a job - it's a calling- To build, To design, To engage, To consult, To think along with clients and stay proactive and To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems with those amazing Procurement skills? If so, let’s talk.

Your Role and Responsibilities
As a Procurement Buyer will be responsible for delivering several procurement processes that support the department delivering excellent customer service. This is a critical role that enables the operations of the department to run as efficiently as possibly enabling managers to focus on strategic property and procurement.

Core Duties and Responsibilities:
  • Receives PR and Converts to Purchase Orders.
  • Indirect Procurement Purchasing activity and support Sourcing team.
  • Support queries from Client /stakeholder, internal IBM.
  • Transmits POs to suppliers and Expedites delivery when needed/requested.
  • Manages goods/services claims and escalation point for customer queries.
  • Amends or closes Purchase Orders, Reporting activity.
  • Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.
  • Create reports on Open PO, Blanket PO expiration report, Contract’s Expiration report and other reports in the required format with good quality.
  • Maintain updated records on processed transactions.
  • Able to manage priorities, deadlines and tasks in order to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.
  • Good interpersonal interaction and able to work well with the team and Client stakeholders.
  • Positive Attitude, Planning, Curiosity, Self-discipline, Ability to work in Rotational Shift.
  • Assumes additional responsibilities as assigned


Required Technical and Professional Expertise
  • Any Graduate with 0 to 1 years of relevant experience in Customer Support, Inquiry Management/ Freshers.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting.
  • Verbal Communication - Excellent verbal communication skills required. Needs to talk with the Supplier/Client over phone/email as and when required. Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Able to read and interpret written information.


Preferred Technical and Professional Expertise
  • None

About Business Unit
The IBM Finance organization is responsible for driving enterprise performance and transformation.  We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?



About IBM
IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location Statement
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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