Oracle

Senior Consultant

Posted On

July 22, 2024

Location

Chennai, Tamil Nadu

Experience Level

Professional

Job Type

Permanent

Apply By

Jan. 18, 2025

Job Description

Roles & Responsibilities

Role : Global PAYplus application support-Technical• 4+ years working experience on Java Programming language+ Database + OS (Linux/Unix)• Software engineering experience and good knowledge of one or more programming languages • Knowledge of SDLC and ITIL a plus • Experience in Linux• Experience in MongoDB• Knowledge or Exposure to, Apache Kafka• Comprehensive and up-to-date knowledge of industry technologies for storage, networking, and processing• Experience with Application Servers and Web Servers • Exposure to cloud related technologies• Fluency in English. • Excellent customer interaction skills

As an integral part of the support team you will be responsible for the following –�� Production support GPP Instant Payment transaction monitoring System�� Develop a strong understanding of customer's GPP Instant Payment program, policies and procedures, and requirements. • Execute the accurate processing of different types of alerts in accordance with standard operating procedures. • Suggest process improvements to achieve improved efficiency and accuracy. • Providing training to the team members and solving the day-to-day Business queries �� Prepare and deliver reports in line with key deliverables • Knowledge/prior exposure to Incident/Problem/Change Management.• Participate in Major incidents including tasks related to identifying and basic troubleshooting Infrastructure and application issues proactively • Provide RCA for Major Incidents as required• Ability to prioritize and manage multiple incidents �� Participate in emergency service and disaster recovery activities• Willing to work on shifts and on-calls• Demonstrated ability to multi-task, work under pressure and think analytically

Career Level - IC2

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