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Virtusa
Minimum 5-7 years experience and Bachelors degree in Computer Science or equivalent
Focuses on optimizing existing systems, eliminating/mitigating production outages, monitoring, data quality and automation of applications. Responsible for contributing to project teams, troubleshooting operational issues, providing technical solutions to operational problems, new product implementation and the overall upkeep and maintenance of designated areas of engineering. Acts in compliance with industry and Company technical requirements, standards, policies, and procedures. Interfaces with vendors, engineering, and peer operations organizations. Should have strong experience working in a DevSecOps team that focuses on improving and enhancing reliability and sustainability of production applications and systems. Has in-depth experience and knowledge in a broad range of AWS services and Python scripting.
Experience with Networking (Route53 and Load-Balancers)
Hands-on experience and practical knowledge of Unix/ Linux environments and Docker.
Software development experience using Java, Angular or JavaScript.
Deployment tool software experience using Puppet, Docker, Ansible, or Kubernetes.
Good understanding of software best practices such as Agile-based development, coding guidelines, code reviews etc.
Proficient in specifying system level requirements and creating design and usage documentation
Databricks experience is a plus.
AWS certifications are a plus.
Focused on improving and enhancing reliability and sustainability of production applications and systems.
Handles installation, configuration, implementation and validation of various software upgrades and hardware replacement.
Drives issues through closure engaging all appropriate resources. Leads technical bridges and provides troubleshooting direction. Provides guidance and recommended solutions to complex technical issues.
Develop utility and monitoring scripts and applications primarily using Python, Ansible, Terraform and AWS services.
Interface with third party vendors to coordinate support process and escalations.
Utilizing knowledge of Linux, HTTP protocol, RESTful web services, and client/server interactions to troubleshoot issues and drive resolutions.
Lead the handling of system outages and repairing system operational issues.
Provides guidance to Engineering and vendors on defects and required improvements.
Participates in training representatives and operations staff on internally developed software applications.
Provides technical leadership throughout the design process and guidance with regards to practices, procedures, and techniques. Serves as a guide and mentor for junior-level Software Development Engineers.
Expected to function as a technical leader and a Subject Matter Expert for the components that you enhance and maintain. Presents and defends architectural, design and technical choices to internal audiences.
Regular, consistent, and punctual attendance. Availability to work nights and weekends, variable schedule(s) and overtime as necessary.
Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Handling elevation tickets created by L1/L2 during business hours. These are technical tickets that cannot be resolved by L1/L2
Be reachable by phone after hours for platform incidents when on rotation, and support triage activities until the incident is resolve
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