Virtusa
Splunk Batch Support
Job Description
Experience: 6 -9 years of experience
Responsibilities:
Provide application support by performing log analysis with help of splunk, weblogic logs.
Taking restart of weblogic server, process, or services to resolve production issues.
Batch monitoring, file processing status check and acting whenever there is failure in file process.
Incident management- Resolution by analysing the logs, code, procedure checks and providing the resolution to client/customer.
Handle major management, promptly resolving application-related issues reported by end-users.
More of Tech Role.
Able to run Batches and Schedule Jobs / Sequence Jobs.
Need to check DB Logs / Abends and rerun the Jobs.
Able to Analyze Settlement Failures and Funding issues .
Requirements:
Strong experience in incident management, application support, and monitoring support.
Proficiency in Java, Unix and SQL for troubleshooting and analysis.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Flexibility to work in rotational shifts, including weekends and holidays.
Ability to work under pressure and prioritize tasks.
Experience with ticketing systems and IT service management tools specific to the Payment domain is preferred.
Willing to do night shifts and ready to be part of 24*7 support Rota.
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