Virtusa
Environment Analyst
Job Description
Environment Analyst
JOB SUMMARY:
This job plays a crucial role in the following key activities:
Test Environment Activities:
Manage Test Environment Usage requests-special use requests to be in an environment outside of standard uses/times; coordinate any meetings to discuss conflicts and ensure proper communication; utilize knowledge of our test regions to provide solutions when the requested solution will not work to allow teams to meet testing deadlines
Process special requests for data refreshes outside standard windows to accommodate special testing needs; be available for emergency refresh requests if needed during standard EST hours
IBC Test ticket escalations (response within 15 min of receiving request, support during EST hours), sending daily status of all open test tickets (status is expected at the end of each day); MN ticket escalations but no daily status of tickets is sent
Creation and maintenance of 2 key calendars showing time frames for test regions, database related windows and Test Cycle Management timelines for each release.
Maintain and create all documentation as well as training modules (in MyLearning) as it relates to test region usage
Manage all yearly data refresh activities to include, plan setup, resource coordination, client communications, internal communications, conflict resolutions, determining what databases are in or out of scope and testing coordination (refreshes are multi day events spanning key EST hours)
Post release structure updates and data syncs coordination
SharePoint maintenance of team site, keeping data up to date on activities happening related to test regions
Keeping Teams Channel updated with any known environment major issues or outages
Provide key knowledge around test environment utilization as needed (Not just understanding what people can't do but being able to provide a solution to allow teams to continue testing, example-NPR releases)
Environment Analytics around test region tickets submitted to determine trends and to create mitigation strategies around how we can reduce ticket numbers
Core understanding of how test regions are architected and how they interact; Understand how our regions are different
Skillsets:
Operating Systems
Scripting
Cloud Computing
Additional Desirable Skills:
Gitlab knowledge is a plus
Good understanding of Agile methodologies and development lifecycles is beneficial for effective collaboration with development teams.
Previous experience as a scrum master a plus
Knowledge of Agility for tracking features and stories a plus
Good communication skills
Previous experience with coordinating builds out of test regions
Shift:
Mandatory to work in shift till 3.30am IST(from 6.30pm IST). Work in Hybrid is provided.
EDUCATION:
Bachelor's degree in engineering, Master of Computer Applications, or related field
EXPERIENCE:
10-14 years' experience
Preferred
1-2 years in the Health Insurance Industry
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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