Virtusa
SAP APM Consultant
Job Description
Description - External
Candidate should have Callidus experience specifically in the areas mentioned below
SAP Agent Performance Management (APM)
Healthcare industry knowledge (preferred Medicare plans) with the implementation of rule enhancements to support the broker's compensation:
Broker's payout of initial / renewal of Medicare enrollments and plan changes
Implementation of 2 or 3 tier hierarchy levels to support payout of different agency types including, General Agency (GA), Master General Agencies (MGA), Super General Agencies (SGA), Field Marketing Organization (FMO) and National Marketing Association (NMA)
Configuration of Member Eligibility, DTRR, MARx Compensation Files and broker table rate changes
Setup/configuration of broker statements, Correspondence templates, notification and letter extracts
Medicare payout reconciliation, book of business and broker credential reporting
Technology Stack
Groovy scripts: Used to develop complex expressions to implement rule enhancements
SQL/Jasper reports
Query APIs: Leveraged to support integration with Healthfirst's broker portal
BatchEntity Updates (BEU): BEUs frequently used within expressions to query broker/customer/policy/payment data
SAP Advanced Workflow
Implementation of onboarding and re-credentialing workflows to onboard, credential and appoint Medicare brokers.
Submission of onboarding application to obtain Healthfirst's appointment to market Medicare plans
Processing of re-credentialing cases to renew credentials, including license, CMS Certification (AHIP) and Health Medicare training courses/exam
Technology Stack
Groovy scripts: Used to develop complex flows used to onboard/re-credential brokers
Workflow API integration with LITMOS (Learning Management System)
Workflow form and template enhancements
Workflow integration with APM to load broker's geographic and credentialing information
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