Virtusa
Servicenow Developer
Job Description
Title : Servicenow developer
Tier : Tier 3 / Senior Software Engineer
Job Description
As a ServiceNow Developer your primary responsibility will be to manage and optimize the ServiceNow platform to support the organizations IT Operations Management ITOM with primarily working on implementation of Cloud discovery You will collaborate with cross functional teams to ensure the platform meets business needs and aligns with ITIL best practices
Roles Responsibilities
Creation implementation modification of cloud infrastructures and architectures
Customize and configure cloud applications
Participation in at least two ServiceNow deployment projects specifically for ITOM implementation
Collaborate with cross functional teams for integration
Run discoveries
Identify gaps for the devices that are not discovered and troubleshoot
Understand detailed requirements and own code from design implementation test automation and delivery of high quality solutions to our customers
Perform regular reconciliation of deployment details received from integration sources
Scripting JavaScript for different modules for writing Rules Updating creating workflows APIs etc
Qualifications
Bachelors degree in Information Technology Computer Science or related field
5 to 6 years of experience ServiceNow Developer with comprehensive cloud platform knowledge AWS Azure and GCP
Common Service Data Model CSDM
Configuration Management Database CMDB
Preferred Experience in ITOM modules Discovery
Expertise ServiceNow deployments integration with other third party tools Orchestration
Preferred CIS Discovery CIS Service Mapping CIS Event Mgmt
Strong proficiency in JavaScript ServiceNow scripting, and other relevant technologies
In depth knowledge of IT Operation Management processes and best practices
ServiceNow Certified System Administrator and Application Developer certifications preferred
Familiarity with Agile development methodologies and ITIL v3 or v4 Certification preferred
Preferred Skills
ServiceNow administration and development
Experience with Discovery Service Mapping and Event management
Scripting languages such as JavaScript
ITIL best practices
Basic networking concepts and experience with REST and SOAP integrations with 3rd party tools
Strong analytical and troubleshooting skills
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