Virtusa

Process Analyst

Posted On

Feb. 28, 2025

Location

Chennai, Tamil Nadu

Experience Level

Full Time

Job Type

Experienced

Apply By

May 31, 2025

Job Description

Engages with business leaders, process owners and SMEs to create awareness of Process Solutions services and technologies
Managing the relationships with key business stakeholders at all levels to support identification and capture of new automation and process simplification opportunities
Support with the design and administer opportunity identification mediums such as workshops, crowd sourcing and self service forms
Completes, validates and feeds opportunities into the pipeline, working with the business area and IT to prioritise which opportunities to progress to qualification development
Following the defined RCC methodology, works with business SMEs and RPA technical experts to develop the process automation design, ensure business inputs are secured as needed throughout the development lifecycle, owning more broad and complex processes
Development and ownership of required documentation throughout the RPA lifecycle, ensuring approvals and regulatory standards are met within project timelines
Ensures necessary change management activities are planned and delivered alongside the technical automation to ensure business readiness for Go Live, working with others as applicable Comms Team, Business Stakeholders
Works with others in the Process Solutions team to embed new agile ways of working, fostering continuous improvement wherever possible

Essential requirements
Experience of project delivery in at least one of the following RPA, Microsoft Power Platform, Workflow or Low Code automation
Experience of process change and technology project implementation
Excellent communication, stakeholder management, and influencing skills
Strong time management skills with ability to work at pace, handling multiple tasks & projects at one time
Demonstrated experience of change management
Energetic and self-motivated
Excellent presentation & oral communication skills
Comfortable with working virtually in a global environment
Strong analytical skills to be able to discover and interpret business change requirements
Thrives in a fast paced and evolving environment and is willing to adapt responsibilities to meet organisational strategic priorities
Willingness to undertake some domestic international travel and work flexible hours as required
Fluency in English

Desirable
Have analysed and redesigned business processes using standard business process reengineering techniques, e.g. swim lane diagrams, Lean Six Sigma, value stream mapping
Experience of working in Agile methodology
Experience and proven results of change projects within the Pharma industry
Experience of working globally

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