Added Today : 495
Expired Today : 108
Amazon
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal).
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications
Amazon
Executive Inquiry Leader, ECR VP In…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Administrator, Interventions, Inter…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Brand Specialist - German, RBS EU A…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 8, 2024
Amazon
Data Associate I (German), ML Data …
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Administrator, Interventions, Inter…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Transportation Specialist 1, NOC
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 8, 2024
Amazon
Brand Specialist - Italian
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 8, 2024
Amazon
Transportation Representative
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Transportation Specialist (For Port…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 1, 2024
Amazon
Learning Experience Designer, WW Cu…
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 8, 2024
Amazon
Transportation Specialist
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 8, 2024
Amazon
Transportation Representative
Freshers/Experienced
Virtual, Virtual
Last Date: Oct. 8, 2024
Amazon
Application Security Engineer, Indi…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Oct. 8, 2024
Amazon
Account Management - Associate - Ge…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Oct. 1, 2024
Amazon
Senior Visual Designer, Brand and C…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: Oct. 8, 2024
Amazon
Process Specialist, CT, Control Tow…
Freshers/Experienced
Hyderabad, Telangana
Last Date: Oct. 1, 2024
Amazon
RME Manager - I
Freshers/Experienced
Bangalore, Karnataka
Last Date: Oct. 8, 2024
Amazon
Sales Associate, Direct Sales
Freshers/Experienced
Lucknow, Uttar Pradesh
Last Date: Oct. 1, 2024
Amazon
Payroll Analyst, Payroll
Freshers/Experienced
Pune, Maharashtra
Last Date: Oct. 1, 2024
Amazon
Business Intelligence Engineer, Dav…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Oct. 8, 2024
Amazon
Manager I, ML Data Operations, swam…
Freshers/Experienced
Chennai, Tamil Nadu
Last Date: Oct. 1, 2024
Amazon
Compliance Manager - Quality
Freshers/Experienced
Pune, Maharashtra
Last Date: Oct. 8, 2024
Amazon
Software Development Engineer, Amaz…
Freshers/Experienced
Bangalore, Karnataka
Last Date: Oct. 8, 2024
Amazon
Account Manager, Amazon Business Ad…
Freshers/Experienced
Gurugram, Haryana
Last Date: Oct. 8, 2024