Amazon
Transportation Representative, Transportation Representative
Job Description
Job Description for L2 associates
Overview
The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities
- Effectively communicate in a clear and professional manner at all times
- Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- Effectively manage sensitive cases by reporting up the escalation matrix
- Demonstrate excellent time-management skills
- Maintains or exceeds targeted performance metrics
- Actively seek solutions through logical reasoning and identify trends to suggest process improvements Qualitative Requirements
Ø Graduation in any specialization from a recognized university.
Ø Excellent communication skills (written and verbal).
Ø Ability to communicate correctly and clearly with all customers
Ø Good comprehension skills – ability to clearly understand and state the issues customers present
Ø Ability to concentrate – follow customers issues without distraction to resolution
Ø Work successfully in a team environment as well as independently
Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Ø Excellent typing skills
Ø Demonstrates an ability to successfully navigate websites
Ø Demonstrates a proficient knowledge of email applications
Jobs at Virtual
Amazon
Central Operations Support Executiv…
Freshers/Experienced
Virtual, Virtual
Last Date: May 27, 2025
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: June 3, 2025
Amazon
Transportation Representative, ATS …
Freshers/Experienced
Virtual, Virtual
Last Date: May 27, 2025
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: June 3, 2025
Amazon
FinOps Analyst -AP, Corp AP
Freshers/Experienced
Virtual, Virtual
Last Date: May 27, 2025
Amazon
Associate, ML Data Operations, GO-A…
Freshers/Experienced
Virtual, Virtual
Last Date: June 3, 2025
Amazon
ITS Support Manager, Global Service…
Freshers/Experienced
Virtual, Virtual
Last Date: May 27, 2025
Amazon
Transportation Representative
Freshers/Experienced
Virtual, Virtual
Last Date: May 27, 2025
Amazon
Transportation Representative, Exec…
Freshers/Experienced
Virtual, Virtual
Last Date: June 3, 2025
Amazon
Transportation Representative, Tran…
Freshers/Experienced
Virtual, Virtual
Last Date: June 3, 2025
Amazon
Transportation Specialist
Freshers/Experienced
Virtual, Virtual
Last Date: June 3, 2025
Amazon
Brand Specialist - Italian
Freshers/Experienced
Virtual, Virtual
Last Date: May 27, 2025
More Jobs at Amazon
Amazon
Sr. Product Manager - Tech, Buyer A…
Freshers/Experienced
Bangalore, Karnataka
Last Date: June 3, 2025
Amazon
Program Specialist, WW SAFE-T
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 27, 2025
Amazon
Associate, ML Data Operations, GO-A…
Freshers/Experienced
Bangalore, Karnataka
Last Date: June 3, 2025
Amazon
Team Lead, Compliance & Payments
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 3, 2025
Amazon
Business Intelligence Engineer, IN-…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: June 3, 2025
Amazon
Training Specialist QC HUB, GSF L&D
Freshers/Experienced
Gurgaon, Haryana
Last Date: June 3, 2025
Amazon
TL - AMZL, Lastmile Operations
Freshers/Experienced
Mumbai, Maharashtra
Last Date: May 27, 2025
Amazon
ML Data Associate-II
Freshers/Experienced
Hyderabad, Telangana
Last Date: May 27, 2025
Amazon
SellerFlex Operation Executive, Ext…
Freshers/Experienced
Mumbai, Maharashtra
Last Date: June 3, 2025
Amazon
Software Development Engineer II, I…
Freshers/Experienced
Bengaluru, Karnataka
Last Date: May 27, 2025
Amazon
Software Development Engineer II, A…
Freshers/Experienced
Hyderabad, Telangana
Last Date: June 3, 2025
Actively Recruiting Companies at Virtual, Virtual