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Amazon
The Shipping and Delivery Support (SDS) organization is seeking a creative and technically skilled individual to join our team as a Visual Designer, supporting high-impact storytelling and visual communication across global programs. As an SDS Visual Designer, you’ll be responsible for designing and producing dynamic visual content including videos, motion graphics, and multimedia assets to support organizational initiatives.
You’ll collaborate closely with program owners, content creators, and communications leads to conceptualize, storyboard, and execute visually compelling materials that enhance message clarity and engagement. This role requires strong expertise in video production, VFX, and SFX, with a focus on maintaining brand consistency while innovating across formats. Your work will drive visibility, alignment, and connection across our global SDS community.
Key job responsibilities
* Conceptualize and create high-impact visual assets including logos, banners, infographics, posters, brand books, and physical branding materials for SDS programs and initiatives.
* Apply expert-level proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign, XD) to craft visually cohesive and brand-aligned designs.
* Develop and maintain consistent visual language across internal and external communications, ensuring alignment with SDS and Amazon’s brand guidelines.
* Design scalable assets for both digital and print formats, optimizing for clarity, accessibility, and cross-platform usability.
* Translate complex operational or programmatic content into intuitive and engaging graphic visuals that enhance communication and understanding.
* Collaborate with content strategists, communication specialists, and design peers to bring concepts to life from ideation to final execution.
* Own and evolve the visual identity of internal campaigns, templates, and toolkits while ensuring a balance between creativity and compliance.
* Actively manage timelines and deliverables across multiple concurrent projects, maintaining a high bar for quality under tight deadlines.
* Stay updated with design trends, tools, and best practices to continuously elevate the visual quality and effectiveness of SDS communications.
A day in the life
A day in the life of a Visual Designer on the SDS team is thoughtfully planned and creatively fulfilling. The day often begins with reviewing project briefs and aligning with the comms team on design goals. From there, it's a focused flow of storyboarding, animating, editing, and fine-tuning visual assets using tools like After Effects and Premiere Pro. Regular check-ins with stakeholders help ensure everything stays on track. Whether working on a leadership AV or a process explainer, every project is an opportunity to turn ideas into visuals that inform, engage, and connect the global SDS audience.
About the team
The SDS Global Communications team plays a critical role in shaping how we inform, engage, and inspire thousands of employees across Amazon’s Shipping and Delivery Support organization. We work at the intersection of operations, design, and storytelling—crafting clear, impactful content that supports change, celebrates people, and simplifies processes. As part of this team, you’ll collaborate with program managers, content strategists, and designers to bring ideas to life through compelling visual narratives. We value creativity, clarity, and curiosity, and we’re always looking for new ways to raise the bar on how we communicate across a global audience.* Bachelor’s Degree in Graphic Design, Visual Communication, Fine Arts, or a related field, or equivalent professional experience
* Strong portfolio showcasing graphic design work across digital, print, branding, and visual storytelling projects
* 2+ years of hands-on experience in graphic design, branding, or visual communication
* Proficiency in Adobe Creative Suite, particularly Illustrator, Photoshop, InDesign, and XD
* Experience creating content across multiple formats (print, web, social media, presentations, physical branding)
* Working knowledge of layout design, typography, color theory, and visual hierarchy
* Ability to interpret creative briefs and translate ideas into clean, cohesive, and impactful visual designs
* Experience collaborating with cross-functional teams to deliver consistent, brand-aligned visual assets across channels
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