Capgemini
Delivery Excellence | 15+ years | Kolkata
Job Description
Job Description
Capgemini is seeking a director level executive for Delivery excellence head role.
Primary Skills
Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes
• Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies.
• Ensure the Continuous Improvement approach across Engagements and Centers
• Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation
• Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma)
• Supports process alignment based on best-in-class processes
• Balance Scorecard for leadership reporting
• Fosters the global sharing of innovation, new methodologies and benchmarking
• Support Big Data analytics and Cloud Computing services
Secondary Skills
Should be at least BB certified with exposure to leading Lean Six Sigma projects
• Exposure to the current automation tools and its implementation
• Preferred with BPO experience of 16+ years in driving process improvement, process transformation
• Should have knowledge on different RPA strategies & RPA products (certification added advantage)
• Advantage to have knowledge in:
• Dashboard & reporting tools like Power BI, Tableau, Qview
• Algorithms using R /Python/SAS programming
• Chatbots, Artificial intelligence, Process mining tools
• Cloud services & Analytics
• AGILE based project management
Jobs at Kolkata
Capgemini
SAP PLM Recipe | 4 to 12 years | PA…
Experienced Professionals
Kolkata, West Bengal
Last Date: April 16, 2025
Oracle
Senior Production Software Engineer
Professional
Kolkata, West Bengal
Last Date: April 20, 2025
Capgemini
M&C Subject Matter Experts - B
Executives
Kolkata, West Bengal
Last Date: April 9, 2025
Capgemini
Sales Support Specialist - A
Executives
Kolkata, West Bengal
Last Date: April 9, 2025
Oracle
Principal Member of Technical Staff
Professional
Kolkata, West Bengal
Last Date: April 14, 2025
Capgemini
Industrialization Shared Services P…
Executives
Kolkata, West Bengal
Last Date: April 16, 2025
Capgemini
HR OPERATIONS - SR. ENGAGEMENT MANA…
Experienced Professionals
Kolkata, West Bengal
Last Date: April 16, 2025
Amazon
Process Assistant (Level 3)
Freshers/Experienced
Kolkata, West Bengal
Last Date: April 8, 2025
Capgemini
Industrialization Shared Services P…
Executives
Kolkata, West Bengal
Last Date: April 9, 2025
Capgemini
M&C Delivery professional - B
Experienced Professionals
Kolkata, West Bengal
Last Date: April 9, 2025
Capgemini
Industrialization Shared Services P…
Students/Graduates
Kolkata, West Bengal
Last Date: April 16, 2025
More Jobs at Capgemini
Capgemini
Senior Software Engineer
Experienced Professionals
Pune, Maharashtra
Last Date: April 9, 2025
Capgemini
Test Automation Engineer - C
Experienced Professionals
Pune, Maharashtra
Last Date: April 9, 2025
Capgemini
Record to Analyze Process Expert - A
Experienced Professionals
Noida, Uttar Pradesh
Last Date: April 16, 2025
Capgemini
Engagement Executive-Marketing Oper…
Executives
Kolkata, West Bengal
Last Date: April 16, 2025
Capgemini
RTL DESIGN ENGINEER | 4 TO 15 YEARS…
Experienced Professionals
Bangalore, Karnataka
Last Date: April 16, 2025
Capgemini
Industrial Operations Engineer - C
Experienced Professionals
Gurgaon, Haryana
Last Date: April 9, 2025
Capgemini
SAP BASIS HANA ADMIN | 6 TO 9 YEARS…
Experienced Professionals
Hyderabad, Telangana
Last Date: April 9, 2025
Capgemini
AWS Redshift & S3 Specialist | 9-12…
Experienced Professionals
Bangalore, Karnataka
Last Date: April 9, 2025
Capgemini
Senior Software Engineer
Experienced Professionals
Bangalore, Karnataka
Last Date: April 9, 2025
Capgemini
Teamcenter Developer | 4 to 6 years…
Experienced Professionals
Pune, Maharashtra
Last Date: April 9, 2025
Capgemini
Software Engineer
Experienced Professionals
Bangalore, Karnataka
Last Date: April 9, 2025
Capgemini
Veeva Clinical consultant
Experienced Professionals
Bangalore, Karnataka
Last Date: April 9, 2025