Capgemini

Non SAP Service Delivery Manager

Posted On

Feb. 24, 2026

Location

Navi Mumbai, Maharashtra

Experience Level

Experienced Professionals

Job Type

Permanent

Apply By

March 18, 2026

Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

Total Experience: 12-14 Years

Location: Mumbai/Bangalore

End‑to‑end Project Governance: Monitor execution, resolve issues, manage scope/risks, and ensure high‑quality, on‑time delivery through structured reporting.
Stakeholder & Communication Management: Coordinate with global teams, conduct status/defect/risk meetings, and manage leadership communication.
Team Leadership & Mentoring: Guide teams on technology, architecture, delivery practices, and foster a unified direction and high‑performance culture.
Operational Excellence: Drive productivity improvements, enforce process and quality controls, and support program planning, SOW creation, and milestone tracking.
Business Value Delivery: Champion business cases for change, support solution deployment, manage financials, and ensure continuous improvement in AMS/Development environments.

Your Role

Leadership & Delivery Excellence: Strong experience managing multi‑skilled, multi‑location teams and Service Delivery Managers with proven C‑level stakeholder management.
Financial & Operational Management: Expertise in budget planning, P&L ownership, contribution margin improvement, and operational efficiency through process rigor.
Transformation & Automation: Proven success driving sales initiatives, transformation programs, productivity improvement, and automation/industrialization.
Techno‑Functional Strength: Hands-on understanding of SAP/ERP/Custom Apps/Oracle, with analytical skills, KPI definition, and cross‑functional collaboration.
Tools & Methodologies: Advanced proficiency with MS Project/Excel/PowerPoint, JIRA, ServiceNow, and strong grounding in Agile/Scrum frameworks.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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