Capgemini
Change Management 4 To 6 Years Mumbai Bangalore
Job Description
Job Description
- Leading the change management activities within a structured process framework
- Designing the strategic approach to managing change and support operations that fall within the domain of change management
- Evaluating the change impact and organizational readiness to limit potential risk
- Supporting training and communication as part of change management
- Activities may include designing or delivering specialized training resources to appropriate userbase
- Evaluating the risk of change and providing actionable guidelines on reducing the impact
- Evaluating resistance in adopting the change at the user process and technology level
- Managing the change portfolio which allows the organization to prepare for and successfully adopt the change
- Authorize minor change requests and coordinate with the Change Advisory Board for changes presenting higher risk
- Conduct post implementation reviews to assess the decisions and performance related to the change request Supporting the change manager in decisions for major changes
- Evaluating Requests for Change RFCs the available resources impact of change and organizational readiness
- Validating that appropriate tests and evaluation are performed before high risk changes are approved
- Documenting relevant processes and activities
- Supporting the design of change implementation scheduling
- Reviewing a change implementation process Supporting the design and approving new change process models Using the diverse knowledge base skills and expertise of each CAB member to provide a unique perspective before a decision is finalized
- Assessing the relative importance of the emergency change request
- Supporting the change manager during impact and risk assessment
Primary Skills
- Change Management
- Release Management
Secondary Skills
- Candidate must be customer oriented with excellent blend of technical knowledge
- Innovative solution design abilities documentation skills and SLA understanding are required
- Candidate must have complex problem solving and analytical skills
- Must have excellent interpersonal communication both verbal and written documentation and presentation skills
- Candidate must be open for 24x7 shift rotation as per client operations requirements
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