American Express

Assoc-Digital Product Mgmt

Posted On

Aug. 7, 2024

Location

Gurgaon, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Sept. 29, 2024

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

About the Team

American Express is on a journey to provide the world’s best customer experience every day. The Commercial Data Office (CoDO) team, within Global Commercial Services (GCS), is focused on powering the best customer experience and business growth through data. With continuous changes in the regulatory environment and innovation through data evolving, CoDO plays a key role in strengthening GCS critical enablers and supporting new opportunities. In partnership with the Enterprise Data Office and across GCS, CoDO is tasked with building new, innovative data solutions for our customers, while adhering to regulations and data management best practices.

The team’s scope is comprised of 3 pillars:

Drive Strategic Growth & Revenue – Defining the vision and roadmap to transform data as a key asset to power business growth.

Modernize Data Management – Ongoing data management, data discovery and collaboration across Global Commercial Services

Ensure Health of the Commercial Business – Striving for 100% reliability of current data platforms and capabilities while developing more agility and scalability for the future

About the Role

We are searching for a passionate and hard-working Product Owner to join the Machine Learning and Client Hierarchy Capabilities team. In this role, the incumbent will play a pivotal role in ensuring the ongoing reliability and relevance of our products and platforms, driving value for both our customers and the business. You'll be a champion for organization-wide initiatives, fostering a culture of efficiency and ensuring smooth product health through meticulous issue management and change management processes!

Responsibilities

Enable GCS & organization-wide Initiatives: Partner with teams across organization to translate initiatives into actionable product roadmaps and features.
Product/Platform Ownership: Oversee product and platform ownership in an agile framework, optimizing processes and driving efficiency.
Agile Development: Manage the development backlog using Agile Scrum methodologies, prioritizing features based on business value and user impact.
Run the Business (RTB) & Product Health: Monitor product health metrics, identify and address issues proactively, and ensure smooth RTB operations.
Issue Management & Resolution: Implement durable issue management processes, track and resolve issues effectively, ensuring customer satisfaction.
Change Management & Documentation: Champion standard methodologies, ensuring clear and concise documentation across products & platforms.
Governance & DQ Needs: Enable strong governance practices and ensure adherence to data quality (DQ) requirements.
Product Performance Reporting: Track and analyze key product performance metrics, generating insightful reports to inform future product decisions.

Qualifications

Product professionals with minimum of 2-3 years relevant experience in product space
Demonstrated ability in product ownership or a related role within Agile framework.
Excellent communication, collaboration, and interpersonal skills
Thorough and analytical approach to problem-solving
Understanding of UX/UI for the products!
Writing features and user stories with well defined acceptance criteria for tech engineers
Ability to prioritize effectively and manage multiple partners.
Experience in handling meaningful partnerships/discussion to come out with a great outcome for everyone approach.
Experience with issue management and resolution processes.
Understanding of data governance and data quality principles

Technical Skills: Rally, JIRA, SQL/Hive, python, Agile Scrum, SAFe agile , API

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Jobs at Gurgaon

American Express

Analyst-Risk Management

Freshers/Experienced

Gurgaon, Haryana

Assoc-Digital Product Mgmt Apply Now

Job Description

Jobs at Gurgaon

More Jobs at American Express

Actively Recruiting Companies at Gurgaon, Haryana

Assoc-Digital Product Mgmt