American Express

Lead Analyst

Posted On

Aug. 23, 2024

Location

Gurugram, Haryana

Experience Level

Freshers/Experienced

Job Type

Permanent

Apply By

Sept. 22, 2024

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Functional Description:

The primary purpose of this role requires management of Procurement Operations and Customer Experience group for Marketing support unit & Global Network business and related activities like PR creation, pay support, budget management, Vendor management and reporting activities. The incumbent will be required to closely work with various stakeholders across Business LFOs/IOs, Marketing, Global Network and GSM teams. The role will require strong focus on generating efficiencies, accelerating payment processes, project management and ensuring overall governance

Academic Background:

· Italian language specials with at least B2 proficiency level

· Graduate / Post-Graduate / MBA with minimum 1 years of relevant experience in Procure to Pay domain

Responsibilities:

The incumbent will be responsible for :

Procure to Pay process
Creation of Purchase Requisition, Invoice submission
Periodic tracking and monitoring of high aging pending cases and assisting colleagues in driving resolution.
Reporting and analytics
Month and year close activities
Work in collaboration with other stakeholders and ensure all the deliverables are met within the stringent timelines.
Responding to the email queries from stakeholders
Adherence to the compliance to policies & internal controls
To participate in standardization and continuous improvement initiatives as well as other business partner initiatives.
To maintain high accuracy, productivity standards and should have high willingness to learn to support best in class customer services

Functional Knowledge:

High proficiency in MS-Office applications, Oracle Applications (General Ledger + Subledger), Ariba
Responsible for owning & maintaining financial/data integrity, compliance with internal service level agreements (SLA), guidelines, accounting policies and regulatory requirements as applicable.
The incumbent will be required to have strong Procure to Pay process knowledge, policy awareness & control mindset with ability to read, interpret various contractual terms/SOWs and apply to function and activities.
Knowledge of Marketing & Promotion & AXP Network / Card Business
Strong communication, relationship management & collaboration skills while closely working with various stakeholders across Marketing, Controllership, Business Finance, Audit and Control groups.

Additional:

Excellent executive presence with strong communication skills including presentation, verbal and written communication,
Flexibility to work with different countries (time-zones), groups, and business environment
Analytical and problem-solving skills to identify and resolve queries
Demonstrated ability towards troubleshooting and query resolution.
Ability to empathize with the customer
Quick learner, an eye for detail and ability to work during ambiguity.
Should be able to work independently with minimal supervision.
Policy awareness & control mindset with ability to read, interpret various contractual terms/SOWs and apply to function and activities
The incumbent should have sound knowledge of procurement and payable process

Technical Skills/Capabilities:

Knowledge of MS Office tools e.g. Word, PowerPoint, Excel.
Working knowledge of Procurement tools like Oracle, SAP Ariba, AXIOM etc. would be an advantage

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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